[Resolution] licensing.openvpn.net not found

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n41l
OpenVpn Newbie
Posts: 2
Joined: Tue Nov 01, 2011 9:47 am

[Resolution] licensing.openvpn.net not found

Post by n41l » Wed Nov 02, 2011 1:48 pm

We purchased 10 licenses for openvpn but when we tried to install them we received this message:

> LicenseActivate: <Fault 9000: "twisted.internet.error.DNSLookupError: DNS
> lookup failed: address 'licensing.openvpn.net' not found: [Errno -3]
> Temporary failure in name resolution.">

The ping responded though

> [root@BJ~]# ping licensing.openvpn.net
> PING licserv.openvpn.net (208.43.135.44) 56(84) bytes of data.
> 64 bytes from telethra.net (208.43.135.44): icmp_seq=0 ttl=50 time=234 ms
> 64 bytes from telethra.net (208.43.135.44): icmp_seq=1 ttl=50 time=234 ms
> 64 bytes from telethra.net (208.43.135.44): icmp_seq=2 ttl=50 time=234 ms
> 64 bytes from telethra.net (208.43.135.44): icmp_seq=3 ttl=50 time=234 ms

after talking with support we discovered that, as can be seen above, licensing.openvpn.net is an alias in DNS servers
for licserv.openvpn.net which is the real URL. The licensing program was not finding an IP address for
licensing.openvpn.net

As a workaround you can, at least in linux versions which use /etc/hosts, and an entry to /etc/hosts

208.43.135.44 licensing.openvpn.net

I am sure there is a similar Windows file, but I am not too familar with windows.

But if you have that problem above, try this workaround.

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Mimiko
Forum Team
Posts: 1564
Joined: Wed Sep 22, 2010 3:18 am

Re: licensing.openvpn.net not found

Post by Mimiko » Thu Nov 03, 2011 6:10 am

In windows same file is located in %systemroot%\system32\drivers\etc\hosts

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