OpenVPN Support Forum

Posted: **Sun Nov 25, 2018 1:47 am**

I have been using OpenVPN for about a year. Suddenly the application failed and since then I can't open the app at all. I have tried uninstalling and installing again, but nothing helps.

If I run:

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open /Applications/OpenVPN/OpenVPN\ Connect.app/

I get:

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LSOpenURLsWithRole() failed with error -10810 for the file /Applications/OpenVPN/OpenVPN Connect.app.

When I open the system log I see:

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com.apple.xpc.launchd[1] (net.openvpn.OpenVPNConnect.2228[18626]): Service exited with abnormal code: 1

If I double-click on the application, nothing happens.

If i open the executable within the contents of the app, I get this error:

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 /Applications/OpenVPN/OpenVPN\ Connect.app/Contents/MacOS/OpenVPNConnect ; exit;
Traceback (most recent call last):
  File "<string>", line 1, in <module>
  File "/Library/Frameworks/OpenVPN.framework/Versions/Current/lib/python2.7/site-packages/pyovpn-2.1-py2.7.egg/pyovpn/mac/ovpntray.py", line 34, in <module>
  File "/Library/Frameworks/OpenVPN.framework/Versions/Current/lib/python2.7/site-packages/pyovpn-2.1-py2.7.egg/pyovpn/tray/trayapp.py", line 8, in <module>
  File "/Library/Frameworks/OpenVPN.framework/Versions/Current/lib/python2.7/site-packages/pyovpn-2.1-py2.7.egg/pyovpn/tray/trayclient.py", line 18, in <module>
  File "/Library/Frameworks/OpenVPN.framework/Versions/Current/lib/python2.7/site-packages/pyovpn-2.1-py2.7.egg/pyovpn/util/rand.py", line 2, in <module>
  File "/usr/local/lib/python2.7/site-packages/OpenSSL/__init__.py", line 8, in <module>
    from OpenSSL import crypto, SSL
  File "/usr/local/lib/python2.7/site-packages/OpenSSL/crypto.py", line 12, in <module>
    from cryptography import x509
  File "/usr/local/lib/python2.7/site-packages/cryptography/x509/__init__.py", line 7, in <module>
    from cryptography.x509 import certificate_transparency
ImportError: cannot import name certificate_transparency

Any ideas, suggestions, anything at all is greatly appreciated!!

Posted: **Mon Mar 30, 2020 8:20 am**

Any answers @natalir. I have the same exact issue as well and its driving me crazy

Posted: **Tue Dec 07, 2021 3:31 pm**

I am having the same issue. I have uninstalled and reinstalled several times and the app will not launch. It just hangs.

Posted: **Sat Dec 11, 2021 10:19 pm**

Hello,

This looks like an error message about OpenVPN Connect v2. That is an outdated program. You should really instead be using OpenVPN Connect v3. I would suggest you install OpenVPN Connect v3 and see if that works as expected. If it doesn't you can contact https://openvpn.net/support for support.

Latest version of OpenVPN Connect v3 can be downloaded here:
https://openvpn.net/client-connect-vpn-for-mac-os/

While Connect v2 is still listed there, it will eventually be removed, as it is an older version.

Kind regards,
Johan

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