App crash when launched. Please help!

Official client software for OpenVPN Access Server and OpenVPN Cloud.
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fuyun1965
OpenVpn Newbie
Posts: 1
Joined: Mon Nov 17, 2014 8:35 am

App crash when launched. Please help!

Post by fuyun1965 » Mon Nov 17, 2014 8:41 am

Hi,
I used to use OpenVPN Connect (IOS 7) for a period of time, which worked well. Recently, I update my iPhone5 to IOS 8.1, and got it JB. Then I found I can't use the app anymore. The app will crash when launched. I've updated the app to Version 1.0.5 which should be the most updated version till now. Please help.

Thanks!

billy_taylor
OpenVpn Newbie
Posts: 4
Joined: Wed Dec 17, 2014 2:25 pm

Re: App crash when launched. Please help!

Post by billy_taylor » Wed Dec 17, 2014 2:33 pm

I have the same issue, but I think I found the culprit.

I also have a Cisco IPSEC VPN profile installed for work (this isn't for use with OpenVPN). If I delete this IPSEC profile, OpenVPN Connect doesn't crash any more. If I recreate the IPSEC VPN profile, it starts crashing again.

Please can we get this fixed? OpenVPN shouldn't care about other VPN profiles installed.

Thanks
Billy

Lwa
OpenVpn Newbie
Posts: 6
Joined: Tue Sep 24, 2013 1:01 am

Re: App crash when launched. Please help!

Post by Lwa » Sat Dec 27, 2014 3:41 am

Same problem.
Updated to 8.1.2 ios and OpenVPN client crushed when started.
No one could help :(

Can anybody helps or advise something?

billy_taylor
OpenVpn Newbie
Posts: 4
Joined: Wed Dec 17, 2014 2:25 pm

Re: App crash when launched. Please help!

Post by billy_taylor » Sat Dec 27, 2014 8:18 am

Delete any non-openvpn VPN profiles you have and you'll be able to open the app again.

Note that you can still actually use/connect to the openvpn VPNs directly from the Settings-VPN page, so don't even need to use the app as much now.

There's a bug filed with openvpn for this.

Cheers
Billy

Lwa
OpenVpn Newbie
Posts: 6
Joined: Tue Sep 24, 2013 1:01 am

Re: App crash when launched. Please help!

Post by Lwa » Thu Jan 01, 2015 4:19 am

Great thank you Billy!!!!
It helps!!! :)

PS: Maybe you can explain differencies between OpenVPN and Guizmovpn from Cydia? Both now are using utun...

billy_taylor wrote:Delete any non-openvpn VPN profiles you have and you'll be able to open the app again.

Note that you can still actually use/connect to the openvpn VPNs directly from the Settings-VPN page, so don't even need to use the app as much now.

There's a bug filed with openvpn for this.

Cheers
Billy

billy_taylor
OpenVpn Newbie
Posts: 4
Joined: Wed Dec 17, 2014 2:25 pm

Re: App crash when launched. Please help!

Post by billy_taylor » Fri Jan 02, 2015 4:47 pm

Never used/had to use GuizmOVPN before myself.
Cheers

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