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TAP Driver 9.9.2_3 Install Fail-Win 8.1 (CM_PROB_FAILED_ADD)

Posted: Tue Nov 26, 2013 9:56 pm
by cml37
Trying to install TAP-Windows 9.9.2_3 on Win 8.1 64 bit and encountering a strange error. Ran the install as administrator, tried disable driver signing, tried installing the driver manually and using device manager, I'm out of ideas.

C:\windows\inf\setupapi.dev.log is indicating the following. Any ideas?

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    dvi:                          Install Device: Starting device completed. 15:47:30.243
!!!  dvi:                          Device not started: Device has problem: 0x1f: CM_PROB_FAILED_ADD.
     dvi:                     Default installer: Exit
     dvi:                     CoInstaller 1: Enter (Post Processing) 15:47:30.246
!!!  dvi:                     CoInstaller 1: failed(0x00000002)! (Post Processing)
!!!  dvi:                     Error 2: The system cannot find the file specified.
     dvi:                {DIF_INSTALLDEVICE - exit(0x00000002)} 15:47:30.249
!!!  ndv:                Error(00000002) installing device!
!    ndv:                Queueing up error report since device installation failed...
Prior to indicating this error, higher up in setupapi.dev.log, I see this. But, again, I have tried disabling driver signing and had no better luck. So I am not suspecting that this is the root cause, but I'm not expert enough to rule it out.

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!    inf:                          Empty Section! [tap0901.files]
     dvi:                     Default installer: Exit
     dvi:                {DIF_INSTALLDEVICEFILES - exit(0x00000000)} 15:47:30.031
     flq:                File 'C:\WINDOWS\system32\DRIVERS\tap0901.sys' pruned from copy.
!    sig:                VerifyTrustFailed for C:\WINDOWS\system32\DRIVERS\tap0901.sys.
!    sig:                Error 0x800b0109: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.
Installs just fine when I boot Windows 7 64 bit on the same laptop.

Anyone seen anything similar? Any ideas?

Re: TAP Driver 9.9.2_3 Install Fail-Win 8.1 (CM_PROB_FAILED_

Posted: Wed Nov 27, 2013 4:31 pm
by cml37
Curses! This must be a problem with my PC. Just tried to install the driver on a nearly identical laptop with very similar configuration (win 8.1, Inspiron 15R, etc.) and it worked. Will post back if I can resolve this.

Re: TAP Driver 9.9.2_3 Install Fail-Win 8.1 (CM_PROB_FAILED_

Posted: Mon Nov 10, 2014 12:36 pm
by toddgiffen
This is the identical problem I am having. 2.3.2 installed fine earlier this year, but upon upgrading to 2.3.5 it developed the TAP error.

Same errors in the log as yours.

Something tells me Windows 8.1 is borked or TAP driver is. Out of all my drivers, nothing else is failing to install but this.

Re: TAP Driver 9.9.2_3 Install Fail-Win 8.1 (CM_PROB_FAILED_

Posted: Mon Nov 10, 2014 10:33 pm
by cml37
toddgiffen wrote:This is the identical problem I am having. 2.3.2 installed fine earlier this year, but upon upgrading to 2.3.5 it developed the TAP error.

Same errors in the log as yours.

Something tells me Windows 8.1 is borked or TAP driver is. Out of all my drivers, nothing else is failing to install but this.
I ended up reinstalling Windows and was able to install the driver. Go figure!