OpenVPN Connect version 3.0.1 connection issue

Official client software for OpenVPN Access Server and OpenVPN Cloud.
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jbassett
OpenVpn Newbie
Posts: 1
Joined: Mon Sep 17, 2018 9:18 am

OpenVPN Connect version 3.0.1 connection issue

Post by jbassett » Mon Sep 17, 2018 9:22 am

Hello

I have imported a .ovpn file into but it is not connecting. Instead the following is displayed in the log. The older version of OpenVPN Connect was working fine. The .ovpn file contains an embedded CA section and I enter the authentication username and password into the relevant boxes within OpenVPN Connect.

Windows workstations are connecting to the VPN without issue.

Log file contents:

2018-13-17 10:13:41 1

2018-13-17 10:13:41 ----- OpenVPN Start -----
OpenVPN core 3.2 ios armv7a thumb2 32-bit PT_PROXY built on Sep 4 2018 09:41:08

2018-13-17 10:13:41 Frame=512/2048/512 mssfix-ctrl=1250

2018-13-17 10:13:41 UNUSED OPTIONS
1 [tls-client]
3 [pull]
5 [script-security] [2]

2018-13-17 10:13:41 EVENT: RESOLVE

2018-13-17 10:13:41 Contacting [MY_EXTERNAL_IP_ADDRESS]:1194/UDP via UDP

2018-13-17 10:13:41 EVENT: WAIT

2018-13-17 10:13:41 Connecting to [MY_EXTERNAL_IP_ADDRESS]:1194 (MY_EXTERNAL_IP_ADDRESS) via UDPv4

2018-13-17 10:13:52 Server poll timeout, trying next remote entry...

2018-13-17 10:13:52 EVENT: RECONNECTING

2018-13-17 10:13:52 EVENT: RESOLVE

2018-13-17 10:13:52 Contacting [MY_EXTERNAL_IP_ADDRESS]:1194/UDP via UDP

2018-13-17 10:13:52 EVENT: WAIT

2018-13-17 10:13:52 Connecting to [MY_EXTERNAL_IP_ADDRESS]:1194 (MY_EXTERNAL_IP_ADDRESS) via UDPv4

2018-14-17 10:14:02 Server poll timeout, trying next remote entry...

2018-14-17 10:14:02 EVENT: RECONNECTING

2018-14-17 10:14:02 EVENT: RESOLVE

2018-14-17 10:14:02 Contacting [MY_EXTERNAL_IP_ADDRESS]:1194/UDP via UDP

2018-14-17 10:14:02 EVENT: WAIT

2018-14-17 10:14:02 Connecting to [MY_EXTERNAL_IP_ADDRESS]:1194 (MY_EXTERNAL_IP_ADDRESS) via UDPv4

2018-14-17 10:14:12 EVENT: CONNECTION_TIMEOUT [ERR]

2018-14-17 10:14:12 Raw stats on disconnect:
BYTES_OUT : 406
PACKETS_OUT : 29
CONNECTION_TIMEOUT : 1
N_RECONNECT : 2

2018-14-17 10:14:12 Performance stats on disconnect:
CPU usage (microseconds): 4759133
Network bytes per CPU second: 85
Tunnel bytes per CPU second: 0

2018-14-17 10:14:12 EVENT: DISCONNECTED

2018-14-17 10:14:12 Raw stats on disconnect:
BYTES_OUT : 406
PACKETS_OUT : 29
CONNECTION_TIMEOUT : 1
N_RECONNECT : 2

2018-14-17 10:14:12 Performance stats on disconnect:
CPU usage (microseconds): 4759959
Network bytes per CPU second: 85
Tunnel bytes per CPU second: 0


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TinCanTech
OpenVPN Protagonist
Posts: 11139
Joined: Fri Jun 03, 2016 1:17 pm

Re: OpenVPN Connect version 3.0.1 connection issue

Post by TinCanTech » Mon Sep 17, 2018 1:28 pm

Check your server log for errors.

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