Cannot connect: "I trust this application" is greyed out

Official client software for OpenVPN Access Server and OpenVPN Cloud.
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polomora
OpenVpn Newbie
Posts: 7
Joined: Tue Feb 25, 2014 1:38 pm

Cannot connect: "I trust this application" is greyed out

Post by polomora » Wed Dec 09, 2015 6:20 am

Hello,

[I tried searching, but I can't search using this phrase from the search bar.]

I've been using OpenVPN Connect for for over a year without issues.
Recently, I can't get past the step "Attention: OpenVPN Connect is attempting to create a VPN connection". The problem is that the checkbox "I trust this application" is greyed out, and I cannot proceed.

Is there a log inside the app that I can read to get more information? The desktop version has a log that is easily read by righ-clicking on the taskbar icon.

More to the point, does this screen server any purpose? It's really an extra step that users just mindlessly click through when setting up the connection.

Paul

polomora
OpenVpn Newbie
Posts: 7
Joined: Tue Feb 25, 2014 1:38 pm

Re: Cannot connect: "I trust this application" is greyed out

Post by polomora » Thu Dec 10, 2015 10:30 pm

Found the problem.
I had installed the app "Twilight" to dim the display at nighttime. Removing the app fixed it.

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