Have to enter password each time (newbie)

[compconntx]

I have downloaded and installed version 3.4.2.3160 on Windows 10 Pro systems. As with this and previous versions, the user has to enter the connection password each time the tunnel is connected. My question, is there some type of config file I can create that will store the password so that when the connection drops, the system is rebooted or the user logs on, that the password does not have to be entered?

1. I do not know the the server configuration that these clients are connecting to, that is controlled by villagemanagement.com (Teamsoft)
2. A call to a Teamsoft support agent told me that the password cannot be saved (not sure if this is true or not)
3. Since the password we have set is lengthy and complex, the users are getting very irate that they have to continually re-enter this password even when the connection drops for a few seconds.

While I am not sure if this matters, but the settings we have set are:

VPN Protocol - Adaptive
Connection Timeout - Continuously Retry
Launch Option - restore Connection

I appreciate any guidance on this.

[openvpn_inc]

Hello compconntx,

OpenVPN Connect has a save password feature built in. So check the options in the app carefully.

In the worst case you can try to add something like this to your connection profile;
<auth-user-pass>
username
password
</auth-user-pass>

And of course with the warning that this means your credentials are stored in plaintext so that's not good for security.

Kind regards,
Johan