Unable to access admin interface after upgrading from 2.8.8 to 2.9.1

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jezhik
OpenVpn Newbie
Posts: 1
Joined: Tue Jun 29, 2021 8:36 am

Unable to access admin interface after upgrading from 2.8.8 to 2.9.1

Post by jezhik » Tue Jun 29, 2021 8:39 am

Hi @,
after upgrading to 2.9.1 it is not possible for me to access the admin interface any more. It asks for confirmation of license terms and redirects me to user login after confirm. This happens every time I try to got to the admin page. Rolling back to 2.8.8 solved the issue for now.

Any ideas?

Regards, Uwe

rpr.nospam
OpenVpn Newbie
Posts: 11
Joined: Fri Jun 06, 2014 7:56 am

Re: Unable to access admin interface after upgrading from 2.8.8 to 2.9.1

Post by rpr.nospam » Tue Jun 29, 2021 9:08 am

Uwe,

Yesterday I reported a similar issue: OpenVPN AS web interface does not work after upgrade to v. 2.9.1.

In my case both user and admin interface are not accessible as they both use the same base web site and the same SSL certificate.

As my OpenVPN AS runs on a Debian Linux which I can administer, I investigated a bit the log records in /var/log/openvpnas.log and found an error that indicates a problem with the SSL certificate used on the web interface.

-- rpr.

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openvpn_inc
OpenVPN Inc.
Posts: 1332
Joined: Tue Feb 16, 2021 10:41 am

Re: Unable to access admin interface after upgrading from 2.8.8 to 2.9.1

Post by openvpn_inc » Tue Jun 29, 2021 12:12 pm

Hello uwe,

Please contact us at https://openvpn.net/support and pass us some information about your situation - we'll likely need to take a look at /var/log/openvpnas.log to see what is happening in your particular situation that's causing an issue. We can then either give you a solution and/or work on one in a future release of Access Server. This forum is not a suitable place to transfer the necessary information to see what the problem might be.

Kind regards,
Johan
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Answers provided by OpenVPN Inc. staff members here are provided on a voluntary best-effort basis, and no rights can be claimed on the basis of answers posted in this public forum. If you wish to get official support from OpenVPN Inc. please use the official support ticket system: https://openvpn.net/support

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