Hi,
I have an odd problem after provisioning an updated OpenvpnAS 2.12.2 running on ubuntu 22 LTS wherein the vpn stops working (all users disconnected), and the webpage not loading.
Upon SSH, the service is running fine. my workaround is to restart the service manually (or the server itself) which is an annoyance.
I have updated my users to use the latest Openvpn connect client to 3.4.2 (3160).
just a hunch (but no confirmation yet) that some users when logging in, might trigger the openvpnas to stop working
Kindly seeking your help on this matter as it became very recurring on the latest openvpnas, to a daily basis. otherwise, my older openvpnas instance runs rock solid for 3 years straight without any issues.
OpenVPN service stops working but service running fine
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- OpenVPN User
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- openvpn_inc
- OpenVPN Inc.
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Re: OpenVPN service stops working but service running fine
Hello edmoncu,
Regrettably it seems that the OpenVPN 2.6.7 release has the possibility to segfault crash. And Access Server 2.12.2 uses that OpenVPN 2.6.7 release. Most likely this is the issue you're faced with. We've only just very recently gotten the crash reports and we're dealing with it now.
We are currently working on releasing Access Server 2.12.3 that has a fix for this in place. Most likely it will go out today or tomorrow.
In the meantime there is also the option to rollback to 2.12.1, and/or wait for 2.12.3 to come out that should solve this.
Kind regards,
Johan
Regrettably it seems that the OpenVPN 2.6.7 release has the possibility to segfault crash. And Access Server 2.12.2 uses that OpenVPN 2.6.7 release. Most likely this is the issue you're faced with. We've only just very recently gotten the crash reports and we're dealing with it now.
We are currently working on releasing Access Server 2.12.3 that has a fix for this in place. Most likely it will go out today or tomorrow.
In the meantime there is also the option to rollback to 2.12.1, and/or wait for 2.12.3 to come out that should solve this.
Kind regards,
Johan
OpenVPN Inc.
Answers provided by OpenVPN Inc. staff members here are provided on a voluntary best-effort basis, and no rights can be claimed on the basis of answers posted in this public forum. If you wish to get official support from OpenVPN Inc. please use the official support ticket system: https://openvpn.net/support
Answers provided by OpenVPN Inc. staff members here are provided on a voluntary best-effort basis, and no rights can be claimed on the basis of answers posted in this public forum. If you wish to get official support from OpenVPN Inc. please use the official support ticket system: https://openvpn.net/support
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- OpenVPN User
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Re: OpenVPN service stops working but service running fine
i just saw an update to OpenVPN Access Server 2.12.3. will try that one now.
https://openvpn.net/vpn-server-resources/release-notes/
https://openvpn.net/vpn-server-resources/release-notes/
- openvpn_inc
- OpenVPN Inc.
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Re: OpenVPN service stops working but service running fine
Hey,
Yep, AS 2.12.3 is out now, that should solve this issue.
Kind regards,
Johan
Yep, AS 2.12.3 is out now, that should solve this issue.
Kind regards,
Johan
OpenVPN Inc.
Answers provided by OpenVPN Inc. staff members here are provided on a voluntary best-effort basis, and no rights can be claimed on the basis of answers posted in this public forum. If you wish to get official support from OpenVPN Inc. please use the official support ticket system: https://openvpn.net/support
Answers provided by OpenVPN Inc. staff members here are provided on a voluntary best-effort basis, and no rights can be claimed on the basis of answers posted in this public forum. If you wish to get official support from OpenVPN Inc. please use the official support ticket system: https://openvpn.net/support
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- OpenVPN User
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Re: OpenVPN service stops working but service running fine
So far with 2.12.3, it's stable. Thanks for the update!
- openvpn_inc
- OpenVPN Inc.
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Re: OpenVPN service stops working but service running fine
Glad to hear it.
Have a nice day,
Johan
Have a nice day,
Johan
OpenVPN Inc.
Answers provided by OpenVPN Inc. staff members here are provided on a voluntary best-effort basis, and no rights can be claimed on the basis of answers posted in this public forum. If you wish to get official support from OpenVPN Inc. please use the official support ticket system: https://openvpn.net/support
Answers provided by OpenVPN Inc. staff members here are provided on a voluntary best-effort basis, and no rights can be claimed on the basis of answers posted in this public forum. If you wish to get official support from OpenVPN Inc. please use the official support ticket system: https://openvpn.net/support