Having more than one user "Active" on Cloud Connexa Portal

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Eric54
OpenVpn Newbie
Posts: 1
Joined: Thu Sep 21, 2023 8:28 am

Having more than one user "Active" on Cloud Connexa Portal

Post by Eric54 » Thu Sep 21, 2023 8:54 am

I am discovering the Cloud Connexa portal with a 3 free connections. I have created a subnet xxxx.openvpn.com + an owner account and that works completly without problem. I can comunicate beetween 2 computers through VPN tunnels. The first registred user is "Active" when I am connected with Openvpn Connect from a remote PC with a little green circle. I have created a second account and I use it to configure a connecxion from a third PC. I have modified manually the profile but this user remains on "Created" status on the user's web page on the portal Cloud Connexa with a little red circle. Below the window of Openvpn Connect, it is shown that i am connected with the first account but it is not possible ti change thes information (field is blocked by Connexa).

Could you help me how i can use Cloud Connexa with more than one user ?

Thanks.

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openvpn_inc
OpenVPN Inc.
Posts: 1332
Joined: Tue Feb 16, 2021 10:41 am

Re: Having more than one user "Active" on Cloud Connexa Portal

Post by openvpn_inc » Tue Oct 03, 2023 4:18 pm

Hello Eric,

If the user shows as 'created' is because you need to connect from the connect app, you can find the temporary password on the portal Users > Users > On the affected user choose 'Password Management' (Second icon)

What do you mean with:
Below the window of Openvpn Connect, it is shown that i am connected with the first account but it is not possible ti change thes information (field is blocked by Connexa).
Will be attentive to your comments.

Sahara.
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