VPN not able to be activated

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Procitec
OpenVpn Newbie
Posts: 1
Joined: Tue Jul 25, 2023 11:51 am

VPN not able to be activated

Post by Procitec » Tue Jul 25, 2023 12:34 pm

Hello,

we currently have a problem that has persistet since the iOS App version 3.3.0 and is still happening in version 3.3.4.
The problem we are facing is that VPN profiles that are pushed via customdata can not be activated, even while having the exact same data as the .ovpn file. While VPN profiles that are pushed as .ovpn file to the device and then manualy added are working perfectly fine.

Has anyone encountered this or a similar problem before and might know a solution to this problem,

Thanks in advance

ktykls
OpenVpn Newbie
Posts: 7
Joined: Thu Jan 19, 2023 2:59 pm

Re: VPN not able to be activated

Post by ktykls » Fri Jul 28, 2023 12:57 pm

We encountered same problem and it's not fixed yet.

frbr
OpenVpn Newbie
Posts: 4
Joined: Tue Aug 02, 2022 1:59 pm

Re: VPN not able to be activated

Post by frbr » Thu Sep 21, 2023 12:43 pm

Yes, we have and still encounter it. viewtopic.php?t=34613
Still haven't found a solution.

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JosephS
OpenVPN Inc.
Posts: 51
Joined: Fri Feb 17, 2023 5:15 pm

Re: VPN not able to be activated

Post by JosephS » Thu Sep 28, 2023 10:28 am

Hi all,

Yes, this is a known issue with the Connect app on iOS. Initially the intention was to only push VOD profiles via iOS .mobileconfig and we did not account for the scenario where regular (non VOD) profiles would also be installed this way.
This bug is already being addressed and will be fixed in our next major iOS release (Connect ver 3.4.0)

With regards,
JosephS

frbr
OpenVpn Newbie
Posts: 4
Joined: Tue Aug 02, 2022 1:59 pm

Re: VPN not able to be activated

Post by frbr » Wed Oct 04, 2023 2:25 pm

Hi Joseph,

thank you, that's great to hear and takes the guesswork out of why it's not working at present. Eagerly waiting for the next major release.

Regards,
Frank

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