TAP drivers failed to install
Posted: Tue Jun 27, 2023 4:21 pm
Hello All,
Upon searching this issue in the forums and following all the steps in the posts from years ago I still can't find an answer.
The laptop is unable to install the TAP drivers. I was able to install just OpenVPN by customizing the installer to leave out the drivers as they were causing the issue, but without them the program won't work. We have tried to install the OpenVPN several times with different versions. We have uninstalled and reinstalled the program several times as well. We have tried downloading the drivers separately (which failed). We have reset the laptop in hoping that would fix the issue. We have tried running batch programs to force install the drivers. We have tried running the installers as administrator and basic user in the installer and in the folder OpenVPN creates. We tried copying the files from a working version on another computer.
All of these have failed.
"OpenVPNMSICA: tap_create_adapter:
DiInstallDevice failed Error - 536870397:"
Upon searching this issue in the forums and following all the steps in the posts from years ago I still can't find an answer.
The laptop is unable to install the TAP drivers. I was able to install just OpenVPN by customizing the installer to leave out the drivers as they were causing the issue, but without them the program won't work. We have tried to install the OpenVPN several times with different versions. We have uninstalled and reinstalled the program several times as well. We have tried downloading the drivers separately (which failed). We have reset the laptop in hoping that would fix the issue. We have tried running batch programs to force install the drivers. We have tried running the installers as administrator and basic user in the installer and in the folder OpenVPN creates. We tried copying the files from a working version on another computer.
All of these have failed.
"OpenVPNMSICA: tap_create_adapter:
DiInstallDevice failed Error - 536870397:"