Connection fails on iOS 16

[bigbend]

We're experiencing this with several remote users as well.

The workaround seems to only work for static/saved passwords.

We use MFA, and in testing it only connects once when the profile is first added, but even that isn't consistent. If I disable MFA and set a password, we can connect every time using the connect button in IOS settings.

Hoping for a fix soon so I don't need to disable MFA on 100+ users and set static passwords just to undo it in a couple of weeks...

Thanks to the OP for posting the problem and workaround.

[q20m]

Same problem here, but i think i found a workaround to use any vpn.

If the connection with the openvpn ios app does not work, create a "workaround openvpn connection" to anywhere and store username and password. It does not need to reach anything on the otherside, only establish the tunnel. Switch now in the iOS VPN and start this vpn. After this one connected, close it and switch over to the openvpn App. Now you can use any vpn connection you want, also with no stored user or password. This will work until you disconnect and close the openvpn app. Tried this with a sophos ssl vpn and passwort + otp (no store of password possible).

Hope this helps someone

[mday0703]

Any update on a fix for this?

[kandule214]

Looks like it is working on iOS 16.5.1 (tried on: iPhone 14 & iPhone 8) / [OpenVPN connect version: 3.3.3 (5109)]

[openvpn_inc]

Hey folks! YES!! There IS an update on the fix!

https://testflight.apple.com/join/sqThrafK

Please try this and provide feedback (the link describes how to do that.)

Thank you for your patience, and thanks in advance for your help in testing!

regards, rob0

[erricodavide]

Using OpenVPN Connect version 3.3.3 (latest stable release). Updating to iOS 16.5.1 has partially solved the issue. Basically you can now connect to any VPN tunnel from within the app just by clicking on the connect button 3 times: on (it won’t work this time), off, and then on again.

However, I also tested the new beta that the OpenVPN staff kindly provided and the issue seems to have been completely fixed. I haven’t had time to test it thoroughly, but the big problem we were all complaining of looks gone! Thanks!

[Jsmith1002]

Beta resolves the issue for me. No regressions/additional bugs noted.

[cacamille3]

The OpenVPN Connect - 3.3.4 Beta also resolves the problem for me.

[Silence24]

With version 3.3.4 the connection works stable and flawless again.

[carlbaker89512]

See below update I got today. 6/26/23

Hello Team,

The public release with the fix is set to come out later this week.
In the meantime, you can enroll in the Beta testing here: https://testflight.apple.com/join/sqThrafK

Best regards,

Danna Mendoza
Technical Support Team | OpenVPN Inc.
6200 Stoneridge Mall Road, 3rd Floor
Pleasanton, CA 94588

[erricodavide]

See below update I got today. 6/26/23

Hello Team,

The public release with the fix is set to come out later this week.
In the meantime, you can enroll in the Beta testing here: https://testflight.apple.com/join/sqThrafK

Best regards,

Danna Mendoza
Technical Support Team | OpenVPN Inc.
6200 Stoneridge Mall Road, 3rd Floor
Pleasanton, CA 94588

That’s good news. Looking forward to downloading the public release with the fix.

[tornado21]

Hi! God bless this forum
I've tested 3.3.4 beta on iOS 16.5.1 (iPho e 13 Pro) and it worked. Waiting for stable version in App Store.
Thanks to App development team for fast reaction on this problem.