Cannot connect to my ASUS router from my mobile

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Sixties Fan
OpenVpn Newbie
Posts: 3
Joined: Wed Jun 29, 2022 7:01 pm

Cannot connect to my ASUS router from my mobile

Post by Sixties Fan » Wed Jun 29, 2022 7:08 pm

I have an OpenVPN server running on my ASUS RT-AX88U router and I can access the router and my home network if using a Windows laptop. I also used to be able to gain access from my previous Samsung Galaxy mobile, using the OpenVPN app. However, on my new phone, a Samsung Galaxy A22, the app refuses to connect. I have uploaded a short video to my dropbox account, which shows what happens. There are no logs being created, either in the app or on my router. I've tried re-importing the configuration files several times and reinstalling the app a few times as well, but I just cannot get it to work.

Here's the link to my video: https://www.dropbox.com/s/2kjmwhtfsyr0j ... 9.mp4?dl=0

Sixties Fan
OpenVpn Newbie
Posts: 3
Joined: Wed Jun 29, 2022 7:01 pm

Re: Cannot connect to my ASUS router from my mobile

Post by Sixties Fan » Thu Jun 30, 2022 9:42 am

I've found the answer! It was the Avast VPN that comes bundled with their Ultimate Suite that was causing the problem, even though it wasn't turned on. As soon as I uninstalled it, the OpenVPN connection to my network began working. Strange but the Avast VPN on my laptop doesn't interfere with connecting to the OpenVPN server on my router.

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