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OpenVPN not connecting on iOS 6

Posted: Wed Aug 18, 2021 11:13 am
by CFM90
Hello! I cannot connect iOS 6 on OpenVPN version 1.1.1. If I try it fails and it retry's and again fails. I don't know how to fix this issue but any help is appreciated. Heres the logs:

----OpenVPN Start----
EVENT: RESOLVE
Contacting (VPN IP) via UDP
EVENT: WAIT
Connecting to (VPN URL):161 (VPN IP) via UDPv4
Server poll timeout, trying next remove entry...
And it tries to connect but it fails.

Re: OpenVPN not connecting on iOS 6

Posted: Tue Aug 31, 2021 5:32 am
by openvpn_inc
Hello CFM90,

That iOS is so old that we can not and do not build new versions for it anymore. You're using a really old version of iOS and of Connect right now. That in itself may be a problem.

But the error message itself, the 'server poll timeout', means that the OpenVPN client was trying to reach out to your OpenVPN server and got no response from it. So if I were you I'd try testing it from another device to see if the connection profile you're using is correct and that the server can even be reached at all.

Kind regards,
Johan