Client will not install in Windows 11 ARM
Posted: Sun Aug 08, 2021 5:16 pm
Download and run the .msi for install. All goes smoothly running with admin privileges. Install gets to a certain point (copying new files) rolls itself back, quits and displays a message that it could not finish. As you can see from this log capture I tried a few times to install:
>> [Device Install (UpdateDriverForPlugAndPlayDevices) - tap_ovpnconnect]
>>> Section start 2021/08/08 08:26:44.225
cmd: "C:\Program Files\OpenVPN Connect\drivers\tap\amd64\\win10\tapinstall.exe" install "C:\Program Files\OpenVPN Connect\drivers\tap\amd64\\win10\OemVista.inf" tap_ovpnconnect
ndv: INF path: C:\Program Files\OpenVPN Connect\drivers\tap\amd64\win10\OemVista.inf
ndv: Install flags: 0x00000001
ndv: {Update Device Driver - ROOT\NET\0000}
ndv: Search options: 0x00000080
ndv: Searching single INF 'C:\Program Files\OpenVPN Connect\drivers\tap\amd64\win10\OemVista.inf'
dvi: {Build Driver List} 08:26:44.241
dvi: Searching for hardware ID(s):
dvi: tap_ovpnconnect
dvi: {Build Driver List - exit(0x00000000)} 08:26:44.257
! ndv: No matching drivers found in single INF
dvi: {DIF_SELECTBESTCOMPATDRV} 08:26:44.257
dvi: Default installer: Enter 08:26:44.257
dvi: {Select Best Driver}
! dvi: Selecting driver failed(0xe0000228)
dvi: {Select Best Driver - exit(0xe0000228)}
! dvi: Default installer: failed
! dvi: Error 0xe0000228: There are no compatible drivers for this device.
dvi: {DIF_SELECTBESTCOMPATDRV - exit(0xe0000228)} 08:26:44.272
! ndv: Unable to select best compatible driver. Error = 0xe0000228
ndv: No drivers found for device.
ndv: {Update Device Driver - exit(00000103)}
! ndv: No better matching drivers found for device 'ROOT\NET\0000'.
! ndv: No devices were updated.
<<< Section end 2021/08/08 08:26:44.288
<<< [Exit status: FAILURE(0x00000103)]
>>> [Delete Device - ROOT\NET\0000]
>>> Section start 2021/08/08 08:34:49.864
cmd: "C:\Program Files\OpenVPN Connect\drivers\tap\amd64\\win10\tapinstall.exe" remove "C:\Program Files\OpenVPN Connect\drivers\tap\amd64\\win10\OemVista.inf" tap_ovpnconnect
dvi: Query-and-Remove succeeded
<<< Section end 2021/08/08 08:34:49.882
<<< [Exit status: SUCCESS]
>> [Device Install (UpdateDriverForPlugAndPlayDevices) - tap_ovpnconnect]
>>> Section start 2021/08/08 08:26:44.225
cmd: "C:\Program Files\OpenVPN Connect\drivers\tap\amd64\\win10\tapinstall.exe" install "C:\Program Files\OpenVPN Connect\drivers\tap\amd64\\win10\OemVista.inf" tap_ovpnconnect
ndv: INF path: C:\Program Files\OpenVPN Connect\drivers\tap\amd64\win10\OemVista.inf
ndv: Install flags: 0x00000001
ndv: {Update Device Driver - ROOT\NET\0000}
ndv: Search options: 0x00000080
ndv: Searching single INF 'C:\Program Files\OpenVPN Connect\drivers\tap\amd64\win10\OemVista.inf'
dvi: {Build Driver List} 08:26:44.241
dvi: Searching for hardware ID(s):
dvi: tap_ovpnconnect
dvi: {Build Driver List - exit(0x00000000)} 08:26:44.257
! ndv: No matching drivers found in single INF
dvi: {DIF_SELECTBESTCOMPATDRV} 08:26:44.257
dvi: Default installer: Enter 08:26:44.257
dvi: {Select Best Driver}
! dvi: Selecting driver failed(0xe0000228)
dvi: {Select Best Driver - exit(0xe0000228)}
! dvi: Default installer: failed
! dvi: Error 0xe0000228: There are no compatible drivers for this device.
dvi: {DIF_SELECTBESTCOMPATDRV - exit(0xe0000228)} 08:26:44.272
! ndv: Unable to select best compatible driver. Error = 0xe0000228
ndv: No drivers found for device.
ndv: {Update Device Driver - exit(00000103)}
! ndv: No better matching drivers found for device 'ROOT\NET\0000'.
! ndv: No devices were updated.
<<< Section end 2021/08/08 08:26:44.288
<<< [Exit status: FAILURE(0x00000103)]
>>> [Delete Device - ROOT\NET\0000]
>>> Section start 2021/08/08 08:34:49.864
cmd: "C:\Program Files\OpenVPN Connect\drivers\tap\amd64\\win10\tapinstall.exe" remove "C:\Program Files\OpenVPN Connect\drivers\tap\amd64\\win10\OemVista.inf" tap_ovpnconnect
dvi: Query-and-Remove succeeded
<<< Section end 2021/08/08 08:34:49.882
<<< [Exit status: SUCCESS]