Hi everyone! I'm a QA Technician who got tasked with creating a secure VPN and setting it up. A bit out of my element here. I set up the access server, etc. I set up some user accounts and groups, and went to go test it with a laptop not on our work network. User authentication keeps failing, and I have not been able to figure out why. I've tried messing with the IP address settings, etc. I just want to get this up and running so I can have users connect and get the process going.
If anyone could assist me I would greatly appreciate it, and even offer a reward of a gift card for coffee

Thanks so much everyone.