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Cannot change password or email

Posted: Thu Oct 22, 2020 3:14 am
by dbdoshi
Hi there, I have a valid account and can log in. But, I can't seem to find a way to change my password or my email address. When I navigate to "User Control Panel", "Profile", "Edit Account Settings" page, I see my username and email listed. I also get a textbox to verify my existing password. But, the email is simply a label and not a textbox where I can change it.

Can someone help me? Thanks.

EDIT: I tried in Chrome and Edge browsers. There are no plugins installed that might block something on the webpage from rendering...

Re: Cannot change password or email

Posted: Thu Oct 22, 2020 3:22 am
by dbdoshi
Ok, I had to go to https://community.openvpn.net/pwm/private/login

A link from the profile page would be very helpful. Thanks.

Re: Cannot change password or email

Posted: Sat Feb 05, 2022 12:08 pm
by btreguier
Hello, I saw your message and your answer, I had the same problem here so I used your solution, but the email address doesn't seem to change on my "forums" profile. Did you have to wait for some time then ?

Thanks !

Bruno

Re: Cannot change password or email

Posted: Sat Feb 05, 2022 3:21 pm
by TinCanTech
You can change your Forum email account under User Control Panel.