Error Installing tap-windows-9.21.2.exe on Windows 10 Enterprise Fails

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paulgorman
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Posts: 1
Joined: Mon Feb 10, 2020 5:01 pm

Error Installing tap-windows-9.21.2.exe on Windows 10 Enterprise Fails

Post by paulgorman » Mon Feb 10, 2020 5:38 pm

I have been trying to install the latest OpenVPN client on my box for a week with no luck. I have run various versions of install's but every time I get a similar error and output.

When installing the above EXE the first error I receive is TAP-Windows-9.21.2 Setup \ An error occured installing the TAP device driver. This error puts an Unknown Device in my Device Manager \ Network adapters. The output from the installation is below under the header "Install Output". I have tried other installations all with similar outcomes. It always fails trying to install the TAP Network Adapter.

I am running the following:
OS: Windows 10 Enterprise
Version: 1803
OS Build: 17134.1246
System Type: 64-bit

Thank you in advance for any help you can provide.

"INSTALL OUTPUT"
We are running on a 64-bit system.
Output folder: C:\Program Files\TAP-Windows\bin
Extract: tapinstall.exe... 100%
Output folder: C:\Program Files\TAP-Windows\driver
Extract: OemVista.inf... 100%
Extract: tap0901.cat... 100%
Extract: tap0901.sys... 100%
Output folder: C:\Program Files\TAP-Windows
Extract: license.txt... 100%
Extract: icon.ico... 100%
tapinstall.exe hwids returned: 0
TAP install (tap0901) (May require confirmation)
Device node created. Install is complete when drivers are installed...
Updating drivers for tap0901 from C:\Program Files\TAP-Windows\driver\OemVista.inf.
UpdateDriverForPlugAndPlayDevices failed, GetLastError=13
tapinstall.exe failed.
tapinstall.exe returned: 2
tapinstall.exe cumulative status: 2
Created uninstaller: C:\Program Files\TAP-Windows\Uninstall.exe
Completed

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