OpenVPN Support Forum

Hi everyone, I hope I'm in the right section for this problem. My wife's vpn client switches to normal IP after some time and I can't find any error from the log file. Please help me, as I'm gonna format the computer soon as a last resort. Using openvpn 2.3, Windows 8 Pro 64-bit. This happened on 2 different computers but the same wireless connection. The weird thing is, it doesn't happen to my computer which is also Windows 8 Pro 64-bit and is also using the same connection and vpn configuration. Please help! We use vpn for our online work and this is affecting her job

Tue Feb 12 22:39:06 2013 OpenVPN 2.3.0 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [PKCS11] [eurephia] [IPv6] built on Jan 8 2013
Tue Feb 12 22:39:36 2013 WARNING: Make sure you understand the semantics of --tls-remote before using it (see the man page).
Tue Feb 12 22:39:36 2013 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables
Tue Feb 12 22:39:36 2013 Control Channel Authentication: using 'conf/hmac.txt' as a free-form passphrase file
Tue Feb 12 22:39:36 2013 Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
Tue Feb 12 22:39:36 2013 Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
Tue Feb 12 22:39:38 2013 UDPv4 link local (bound): [undef]
Tue Feb 12 22:39:38 2013 UDPv4 link remote: [AF_INET]95.154.228.115:1195
Tue Feb 12 22:39:38 2013 WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this
Tue Feb 12 22:39:42 2013 VERIFY OK: depth=1, C=GB, ST=Oxfordshire, L=Wantage, O=Xi Conferences Ltd, OU=XI, CN=Xi Conferences Ltd CA, name=XI, emailAddress=contact@simbahosting.co.uk
Tue Feb 12 22:39:42 2013 VERIFY X509NAME OK: C=GB, ST=Oxfordshire, L=Wantage, O=Xi Conferences Ltd, OU=XI, CN=vpn-uk.xiconferences.com, name=XI, emailAddress=contact@simbahosting.co.uk
Tue Feb 12 22:39:42 2013 VERIFY OK: depth=0, C=GB, ST=Oxfordshire, L=Wantage, O=Xi Conferences Ltd, OU=XI, CN=vpn-uk.xiconferences.com, name=XI, emailAddress=contact@simbahosting.co.uk
Tue Feb 12 22:39:50 2013 Data Channel Encrypt: Cipher 'BF-CBC' initialized with 128 bit key
Tue Feb 12 22:39:50 2013 Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
Tue Feb 12 22:39:50 2013 Data Channel Decrypt: Cipher 'BF-CBC' initialized with 128 bit key
Tue Feb 12 22:39:50 2013 Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
Tue Feb 12 22:39:50 2013 Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA
Tue Feb 12 22:39:50 2013 [vpn-uk.xiconferences.com] Peer Connection Initiated with [AF_INET]95.154.228.115:1195
Tue Feb 12 22:39:53 2013 do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
Tue Feb 12 22:39:53 2013 open_tun, tt->ipv6=0
Tue Feb 12 22:39:53 2013 TAP-WIN32 device [Local Area Connection] opened: \\.\Global\{F19B6B8A-9C98-4EF4-B2F6-FAE70B451968}.tap
Tue Feb 12 22:39:53 2013 Notified TAP-Windows driver to set a DHCP IP/netmask of 10.8.0.9/255.255.255.252 on interface {F19B6B8A-9C98-4EF4-B2F6-FAE70B451968} [DHCP-serv: 10.8.0.10, lease-time: 31536000]
Tue Feb 12 22:39:53 2013 Successful ARP Flush on interface [20] {F19B6B8A-9C98-4EF4-B2F6-FAE70B451968}
Tue Feb 12 22:39:58 2013 Initialization Sequence Completed

hi there,

My wife's vpn client switches to normal IP

can you please explain what "normal" ip is?

while this happens ,is your openvpn disconnected?

Michael.

normal/regular IP which we get from our ISP, our IP changes when we connect to our openvpn client. She is still connected to the internet when this happens, she knows that it switches to regular IP when the network icon changes from LAN icon to bar icon sorry about the big image, I just got it from google