Disable popup on fire tv

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w4mk
OpenVpn Newbie
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Joined: Sun Apr 11, 2021 8:59 pm

Disable popup on fire tv

Post by w4mk » Tue Apr 20, 2021 1:53 am

I am using OpenVPN running through VPN-S app on my FireTV cube running android OS latest version from Amazon. I use the VPN to watch & pause YouTube videos. Each time I stop & pause during a video the OpenVPN popup appears for 5-10 seconds blocking my view on my TV in the lower right corner of the screen. Many times covering portions of things I need to see causing me to rewind and repeat. Could anyone tell me how to disable this popup? Ive tried all the things within the FTV settings like shutting off notifications but nothing works. Ive tried asking the VPN-S service but no one replies to my support request. Thanks for any help offered, I am grateful.

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TinCanTech
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Re: Disable popup on fire tv

Post by TinCanTech » Tue Apr 20, 2021 2:07 am

You don't even detail what the popup says ..

w4mk
OpenVpn Newbie
Posts: 3
Joined: Sun Apr 11, 2021 8:59 pm

Re: Disable popup on fire tv

Post by w4mk » Fri Apr 23, 2021 4:48 pm

The popup is a rectangular box that shows the bandwidth usage up and down and that the VPN is active. It disappears after 10 seconds but each time a button is pressed to start or pause anything on the screen it pops up time and time again. It blocks a significant portion of the TV screen in the lower right hand area about 3" x 12" in size. During each of the 10 sec popups the area is unreadable and it blocks the screen content. The information is useless to show me thousands of times again and again that my VPN is active. I use VPN Safety Dot which is a tiny green spot top right corner which provides the VPN active confirmation.

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TinCanTech
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Re: Disable popup on fire tv

Post by TinCanTech » Fri Apr 23, 2021 5:10 pm

Are you able to confirm the version of Openvpn in use ?

w4mk
OpenVpn Newbie
Posts: 3
Joined: Sun Apr 11, 2021 8:59 pm

Re: Disable popup on fire tv

Post by w4mk » Sun Apr 25, 2021 3:34 pm

The information shows OpenVPN Dire when I access the app in my FireTV cube latest version. The provider is VPNsecure. It goes by the name VPN-S secure networks. I am not able to see the version number of the app but their website shows version 3.9.8 last updated 3/28/2020. My FireTV cube is also running the latest firmware update from Amazon. If there is a way to share photos here I can provide screen shots of my TV showing the popup.

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TinCanTech
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Re: Disable popup on fire tv

Post by TinCanTech » Sun Apr 25, 2021 5:43 pm

Their VPN may be based on OpenVPN but their User-Interface is their own.

We can't help you.

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