Server poll timeout

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sytrash
OpenVpn Newbie
Posts: 6
Joined: Fri Oct 07, 2016 5:44 am

Server poll timeout

Post by sytrash » Fri Oct 07, 2016 5:50 am

Hi,
Since IOS 10 took away PPTP, I am trying to setup OpenVPN on my iphone with Asus router.
I got passed the Error Loading Profile issue only to run into Connection Timeout issue.
Looking at the logfile, it shows "Server poll timeout".

Search through the forum and Googled for a while now, but I can't find any solution.
I have no clue how to get pass it, please help.

TinCanTech
OpenVPN Protagonist
Posts: 11137
Joined: Fri Jun 03, 2016 1:17 pm

Re: Server poll timeout

Post by TinCanTech » Fri Oct 07, 2016 11:17 am

Your client does not know how to contact your server.

sytrash
OpenVpn Newbie
Posts: 6
Joined: Fri Oct 07, 2016 5:44 am

Re: Server poll timeout

Post by sytrash » Fri Oct 07, 2016 7:20 pm

Can anyone suggest what to do to make it work?

TinCanTech
OpenVPN Protagonist
Posts: 11137
Joined: Fri Jun 03, 2016 1:17 pm

Re: Server poll timeout

Post by TinCanTech » Fri Oct 07, 2016 7:53 pm

Check the name of your server in your VPN client file.

sytrash
OpenVpn Newbie
Posts: 6
Joined: Fri Oct 07, 2016 5:44 am

Re: Server poll timeout

Post by sytrash » Fri Oct 07, 2016 8:03 pm

Seems right. It's the server I set up with Asus

TinCanTech
OpenVPN Protagonist
Posts: 11137
Joined: Fri Jun 03, 2016 1:17 pm

Re: Server poll timeout

Post by TinCanTech » Fri Oct 07, 2016 8:29 pm

Perhaps the server is not online.

sytrash
OpenVpn Newbie
Posts: 6
Joined: Fri Oct 07, 2016 5:44 am

Re: Server poll timeout

Post by sytrash » Sat Oct 08, 2016 12:08 am

Ping works though, so it's online.

TinCanTech
OpenVPN Protagonist
Posts: 11137
Joined: Fri Jun 03, 2016 1:17 pm

Re: Server poll timeout

Post by TinCanTech » Sat Oct 08, 2016 12:16 am

Ping does not test your VPN server ..

sytrash
OpenVpn Newbie
Posts: 6
Joined: Fri Oct 07, 2016 5:44 am

Re: Server poll timeout

Post by sytrash » Sat Oct 08, 2016 12:28 am

What does? Do you have any suggestion on what to do?

TinCanTech
OpenVPN Protagonist
Posts: 11137
Joined: Fri Jun 03, 2016 1:17 pm

Re: Server poll timeout

Post by TinCanTech » Sat Oct 08, 2016 1:26 am

Check your server log for connection attempts.

sytrash
OpenVpn Newbie
Posts: 6
Joined: Fri Oct 07, 2016 5:44 am

Re: Server poll timeout

Post by sytrash » Sat Oct 08, 2016 2:40 am

Please give a little detail. Check for what? Do you know? There are attempts and the attempts timed out.

TinCanTech
OpenVPN Protagonist
Posts: 11137
Joined: Fri Jun 03, 2016 1:17 pm

Re: Server poll timeout

Post by TinCanTech » Sat Oct 08, 2016 2:48 am

sytrash wrote:Please give a little detail. Check for what?
TinCanTech wrote:Check your server log for connection attempts
sytrash wrote:There are attempts and the attempts timed out
We can not see them ..

sauk42
OpenVpn Newbie
Posts: 5
Joined: Thu Nov 07, 2019 2:52 am

Re: Server poll timeout

Post by sauk42 » Thu Nov 07, 2019 3:00 am

I have moved my issue to viewtopic.php?f=6&t=29154.

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