Unable to connect through shared connection

Official client software for OpenVPN Access Server and OpenVPN Cloud.
Post Reply
STSUKX
OpenVpn Newbie
Posts: 3
Joined: Sun Dec 31, 2023 11:59 am

Unable to connect through shared connection

Post by STSUKX » Sun Dec 31, 2023 12:09 pm

I’ve noticed an issue today.

I’m using an iPad and when I’m connected through a shared connection from my iPhone, impossible to initialize any connection. It stops and popup the following message : "network is unavailable, please try to connect later with active network". Nothing in the logs also obviously.

It seems that the app (3.4.1) is unable to detect active network with a shared connection. Anyone ever experienced this ?

STSUKX
OpenVpn Newbie
Posts: 3
Joined: Sun Dec 31, 2023 11:59 am

Re: Unable to connect through shared connection

Post by STSUKX » Mon Feb 12, 2024 6:20 pm

Any update on this ?

STSUKX
OpenVpn Newbie
Posts: 3
Joined: Sun Dec 31, 2023 11:59 am

Re: Unable to connect through shared connection

Post by STSUKX » Mon Feb 12, 2024 6:20 pm

Post to delete.

Dacore
OpenVpn Newbie
Posts: 1
Joined: Mon Mar 04, 2024 12:36 am

Re: Unable to connect through shared connection

Post by Dacore » Mon Mar 04, 2024 12:41 am

I have the same issue. I use my ipad connected via hotspot to my iphone. When i try to make a vpn connction on my ipad it fails. Ihave the latest version of openvpn 4.3.1 installed on my ipad. Before upgrade in November this still worked. And has always worked for many years before.
Strangely when i adctivate vpn via ios settings menu vpn option toggle switch, the vpn connection does work. So this looks like a bug in openvpn since recently.

Same profile in openvpn on my iphone works without problems.
I am running latest version of ios.

matthew1471
OpenVpn Newbie
Posts: 3
Joined: Mon Apr 23, 2018 12:33 pm

Re: Unable to connect through shared connection

Post by matthew1471 » Sun Apr 07, 2024 10:54 pm

Same issue here, I've reported it via https://support.openvpn.com, workaround works as you identified - thanks!

Suspect it's the GUI not believing there is an active network connection and restricting the process from starting for user simplicity - however in this instance the detection logic is wrong. iOS Settings does not perform this check and would let you enable it even with no Internet connectivity (which would then lead to users asking why their connections are timing out etc).

matthew1471
OpenVpn Newbie
Posts: 3
Joined: Mon Apr 23, 2018 12:33 pm

Re: Unable to connect through shared connection

Post by matthew1471 » Mon Apr 08, 2024 3:14 pm

Had confirmation this is being worked on, in the meantime use the workaround :)

EvelynC93
OpenVpn Newbie
Posts: 7
Joined: Mon Dec 09, 2024 10:22 am

Re: Unable to connect through shared connection

Post by EvelynC93 » Mon Jan 13, 2025 5:49 am

Hey there,
It's super frustrating when your iPhone or iPad can't connect to Wi-Fi! Let's see if we can get you back online.
First, try the simple stuff. Restart your iPhone or iPad. Sometimes a quick reboot can clear up minor glitches. Also, make sure your Wi-Fi router is turned on and that you're entering the correct password.
If that doesn't work, try forgetting the network and then rejoining it. Go to Settings > Wi-Fi, tap on your network name, and then tap "Forget This Network." Then, try connecting again.
As a last resort, you can try resetting your network settings. This will erase all your Wi-Fi passwords and Bluetooth connections, so make sure to write them down if you need them! Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

If you have problem persist after trying these solution, you can follow for more details assistance below.
https://thegeekpage.com/unable-to-join-the-network/

Post Reply