Client won't connect

Official client software for OpenVPN Access Server and OpenVPN Cloud.
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raylo32
OpenVpn Newbie
Posts: 18
Joined: Fri Dec 14, 2018 12:02 am

Client won't connect

Post by raylo32 » Thu Dec 08, 2022 12:50 pm

I am having issues with the OVPN client on my new MacBook Air with M2 CPU, Ventura iOS 13.0.1. It works fine initially but when I wake the computer up later it just won't connect. I have to uninstall the OVPN Connect app, reinstall it, them import the profile again and then it works. Until the next time it doesn't work??? Meanwhile the Connect apps on my iPhone and Windows laptop work fine every time. Same VPN and same profile. Why is it repeatedly failing on my Mac and is there a solution?

The log shows the following message: Transport error: socket_protect error (UDP)

wikl3233
OpenVpn Newbie
Posts: 1
Joined: Wed Jan 04, 2023 11:49 am

Re: Client won't connect

Post by wikl3233 » Wed Jan 04, 2023 11:50 am

I'm having the same issue. I have not been able to find any solution yet. Can someone please help with this?

diegompin
OpenVpn Newbie
Posts: 1
Joined: Wed Jan 11, 2023 2:58 pm

Re: Client won't connect

Post by diegompin » Wed Jan 11, 2023 2:59 pm

Same here!
This was not happening before.
But since couple weeks ago, the solution is reinstall the Open VPN all the time

dmadriz
OpenVpn Newbie
Posts: 1
Joined: Tue Oct 03, 2023 2:02 pm

Re: Client won't connect

Post by dmadriz » Tue Oct 03, 2023 2:04 pm

The solution posted here worked for me.

viewtopic.php?t=35547

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JosephS
OpenVPN Inc.
Posts: 51
Joined: Fri Feb 17, 2023 5:15 pm

Re: Client won't connect

Post by JosephS » Mon Nov 27, 2023 11:29 am

Hi all.

The error message: Transport error: socket_protect error (UDP) usually indicates that the openvpn agent isn't running in the background.
Please consider checking the following guide in order to troubleshoot the issue:
https://support.openvpn.com/hc/en-us/ar ... r-on-macOS

I hope it helps.

Regards,
JosephS

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