Connection Timeout - DNS resolution error

Official client software for OpenVPN Access Server and OpenVPN Cloud.
Post Reply
uurck
OpenVpn Newbie
Posts: 1
Joined: Thu Jun 01, 2023 7:40 am

Connection Timeout - DNS resolution error

Post by uurck » Thu Jun 01, 2023 8:49 am

Hi,

Am new here. Since yesterday I am getting "Connection Timeout" using OpenVPN Connect from my Android phone.

Image

For months I have no problem but suddenly I got this error message yesterday. My VPN provider is Ivacy and tried both TCP and UDP profiles for different countries but none are working. Uninstalled and reinstalled the app but still same outcome. Already in the current version which is 3.3.4 (9290).

Would really appreciate any help on this. Thank you all in advance.

User avatar
JosephS
OpenVPN Inc.
Posts: 51
Joined: Fri Feb 17, 2023 5:15 pm

Re: Connection Timeout - DNS resolution error

Post by JosephS » Wed Sep 13, 2023 10:14 am

Hi uurck,

Since you are using VPN services from Ivacy who happens to be a 3rd party VPN services provider, it's best that you reach out to them regarding this issue.
It's more then likely that they have made some server-side changes to their host address or some other changes to their DNS policy that results in you receiving this error upon trying to connect.

Regards,
JosephS

Post Reply