licensing.openvpn.net not found when activating licenses

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bistritapcv
OpenVpn Newbie
Posts: 4
Joined: Wed Dec 01, 2010 1:25 am

licensing.openvpn.net not found when activating licenses

Post by bistritapcv » Wed Apr 13, 2011 4:46 pm

We purchased 10 licenses for openvpn but when we tried to install them we received this message:

> LicenseActivate: <Fault 9000: "twisted.internet.error.DNSLookupError: DNS
> lookup failed: address 'licensing.openvpn.net' not found: [Errno -3]
> Temporary failure in name resolution.">

The ping responded though

> [root@BJ~]# ping licensing.openvpn.net
> PING licserv.openvpn.net (208.43.135.44) 56(84) bytes of data.
> 64 bytes from telethra.net (208.43.135.44): icmp_seq=0 ttl=50 time=234 ms
> 64 bytes from telethra.net (208.43.135.44): icmp_seq=1 ttl=50 time=234 ms
> 64 bytes from telethra.net (208.43.135.44): icmp_seq=2 ttl=50 time=234 ms
> 64 bytes from telethra.net (208.43.135.44): icmp_seq=3 ttl=50 time=234 ms

after talking with support we discovered that, as can be seen above, licensing.openvpn.net is an alias in DNS servers
for licserv.openvpn.net which is the real URL. The licensing program was not finding an IP address for
licensing.openvpn.net

As a workaround you can, at least in linux versions which use /etc/hosts, and an entry to /etc/hosts

208.43.135.44 licensing.openvpn.net

I am sure there is a similar Windows file, but I am not too familar with windows.

But if you have that problem above, try this workaround.

User avatar
krzee
Forum Team
Posts: 728
Joined: Fri Aug 29, 2008 5:42 pm

Re: licensing.openvpn.net not found when activating licenses

Post by krzee » Wed Apr 13, 2011 4:59 pm


Douglas
Forum Team
Posts: 285
Joined: Wed Aug 27, 2008 2:41 am

Re: licensing.openvpn.net not found when activating licenses

Post by Douglas » Wed Apr 13, 2011 5:15 pm

krzee wrote:topic7036.html
See that. Thread locked.

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