Uninstalled VPN but still won't open

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jackfields
OpenVpn Newbie
Posts: 1
Joined: Mon Dec 05, 2022 9:40 am

Uninstalled VPN but still won't open

Post by jackfields » Mon Dec 05, 2022 9:43 am

Hi All,
New to the community so would really appreciate the help.

We have a user who's VPN software won't open at all, even with local admin rights applied.

We have tried uninstalling the program and applying Windows 10 updates but still nothing.

Any ideas? As I don't want to reset the laptop?

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openvpn_inc
OpenVPN Inc.
Posts: 1332
Joined: Tue Feb 16, 2021 10:41 am

Re: Uninstalled VPN but still won't open

Post by openvpn_inc » Tue Dec 06, 2022 12:38 pm

Hello jackfields,

Can you try emptying the %temp% folder, or at least try deleting this particular file?

del %temp%\.ovpn-connect-lockfile

Kind regards,
Johan
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