No access to file server for multiple users via OpenVPN Connect (Windows + Mac)
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- OpenVpn Newbie
- Posts: 1
- Joined: Mon Oct 31, 2022 4:15 pm
No access to file server for multiple users via OpenVPN Connect (Windows + Mac)
We have 5 out of around 50 users who connect remotely to our Untangle Firewall - OpenVPN server that suddenly has an issue connecting to the file server, Windows + macOS clients. It will not connect using FQDN or IP address which makes me feel that it's not DNS. OpenVPN is using local accounts on the firewall instead of AD authentication at the moment. The connection to the file server works without issues over a secondary L2TP VPN connection to the same Firewall. The connections work for other users on OpenVPN. Ping to servers works and the internet works for the users with the file server access issue. I'm unaware of any changes that would have caused this.
- openvpn_inc
- OpenVPN Inc.
- Posts: 1333
- Joined: Tue Feb 16, 2021 10:41 am
Re: No access to file server for multiple users via OpenVPN Connect (Windows + Mac)
Hello dylant,
Perhaps good if you could post a client side log snippet that shows the problem.
Kind regards,
Johan
Perhaps good if you could post a client side log snippet that shows the problem.
Kind regards,
Johan
OpenVPN Inc.
Answers provided by OpenVPN Inc. staff members here are provided on a voluntary best-effort basis, and no rights can be claimed on the basis of answers posted in this public forum. If you wish to get official support from OpenVPN Inc. please use the official support ticket system: https://openvpn.net/support
Answers provided by OpenVPN Inc. staff members here are provided on a voluntary best-effort basis, and no rights can be claimed on the basis of answers posted in this public forum. If you wish to get official support from OpenVPN Inc. please use the official support ticket system: https://openvpn.net/support