Remove users from deny list

Business solution to host your own OpenVPN server with web management interface and bundled clients.
Post Reply
OpenVpn Newbie
Posts: 1
Joined: Fri Jul 01, 2022 7:22 am

Remove users from deny list

Post by chrisdw » Fri Jul 01, 2022 7:27 am


I am having difficulty finding a way to remove blocked users that have been added to the deny list.

is there a way I can clear the deny list on an access server?

thank you

User avatar
OpenVPN Inc.
Posts: 1321
Joined: Tue Feb 16, 2021 10:41 am

Re: Remove users from deny list

Post by openvpn_inc » Fri Jul 01, 2022 9:27 am

Hello chrisdw,

Depends on whether they're on there because you blocked them, or new users are not allowed to be registered automatically, or if it's a lockout policy triggered temporary lockout. In the first case, remove the 'deny' checkbox on their account in User Permissions or Group Permissions depending on where you set the deny flag. In the second case, enable the ability for external user registration in Authentication > Settings in the Admin UI (on older versions it was a flag at the bottom of user permissions page to allow users to be added automatically if their login on an external authentication system was successful). In the third case, follow the instructions here or wait until the lockout times out; ... d-out-now/

Kind regards,
Image OpenVPN Inc.
Answers provided by OpenVPN Inc. staff members here are provided on a voluntary best-effort basis, and no rights can be claimed on the basis of answers posted in this public forum. If you wish to get official support from OpenVPN Inc. please use the official support ticket system:

Post Reply