IP address info could not be fetched within 30.0 seconds

Samples of working configurations.
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kool_mo
OpenVpn Newbie
Posts: 2
Joined: Fri Jan 23, 2015 3:26 pm

IP address info could not be fetched within 30.0 seconds

Post by kool_mo » Fri Jan 23, 2015 3:35 pm

I keep getting the following message.
IP address info could not be fetched within 30.0 seconds
Sometimes it works, sometimes it does not. I try several connections until it works. If i go back into the last connection that worked, it no longer works and the cycle begins again.
Logs below.


*Tunnelblick: OS X 10.9.5; Tunnelblick 3.5beta04 (build 4198); prior version 3.5beta02 (build 4165); Admin user

Configuration UK London

"Sanitized" condensed configuration file for /Library/Application Support/Tunnelblick/Shared/UK London.tblk:

client
dev tun
proto tcp
remote uk-london.privateinternetaccess.com 443
resolv-retry infinite
nobind
persist-key
persist-tun
ca ca.crt
tls-client
remote-cert-tls server
auth-user-pass
comp-lzo
verb 1
reneg-sec 0
crl-verify crl.pem


================================================================================

"Sanitized" full configuration file

client
dev tun
proto tcp
remote uk-london.privateinternetaccess.com 443
resolv-retry infinite
nobind
persist-key
persist-tun
ca ca.crt
tls-client
remote-cert-tls server
auth-user-pass
comp-lzo
verb 1
reneg-sec 0
crl-verify crl.pem





================================================================================

There are no unusual files in UK London.tblk

================================================================================

Configuration preferences:

-lastConnectionSucceeded = 1

================================================================================

Wildcard preferences:


================================================================================

Program preferences:

launchAtNextLogin = 1
notOKToCheckThatIPAddressDidNotChangeAfterConnection = 0
askedUserIfOKToCheckThatIPAddressDidNotChangeAfterConnection = 1
tunnelblickVersionHistory = (
"3.5beta04 (build 4198)",
"3.5beta02 (build 4165)",
"3.4.2 (build 4055.4161)"
)
statusDisplayNumber = 0
lastLaunchTime = 443719392.948776
showConnectedDurations = 1
connectionWindowDisplayCriteria = showWhenChanges
maxLogDisplaySize = 102400
lastConnectedDisplayName = UK London
installationUID (not shown)
keyboardShortcutIndex = 1
namedCredentialsThatAllConfigurationsUse = Common
updateCheckAutomatically = 0
updateCheckBetas = 0
updateSendProfileInfo = 0
NSWindow Frame SettingsSheetWindow = 590 450 829 424 0 0 1440 878
NSWindow Frame ConnectingWindow = 525 519 389 187 0 0 1440 878
detailsWindowFrameVersion = 4198
detailsWindowFrame = {{342, 385}, {912, 468}}
detailsWindowLeftFrame = {{0, 0}, {164, 350}}
leftNavSelectedDisplayName = UK London
haveDealtWithSparkle1dot5b6 = 1
haveDealtWithOldTunTapPreferences = 1
haveDealtWithOldLoginItem = 1
SUEnableAutomaticChecks = 0
SUFeedURL = https://www.tunnelblick.net/appcast-d.rss
SUScheduledCheckInterval = 86400
SUSendProfileInfo = 0
SULastCheckTime = 2014-12-19 00:47:22 +0000
SULastProfileSubmissionDate = 2014-12-18 22:32:42 +0000
SUHasLaunchedBefore = 1
WebKitDefaultFontSize = 11
WebKitStandardFont = Lucida Grande

================================================================================

Tunnelblick Log:

2015-01-23 10:26:29 *Tunnelblick: OS X 10.9.5; Tunnelblick 3.5beta04 (build 4198); prior version 3.5beta02 (build 4165)
2015-01-23 10:26:30 *Tunnelblick: Attempting connection with UK London; Set nameserver = 1; monitoring connection
2015-01-23 10:26:30 *Tunnelblick: openvpnstart start UK\ London.tblk 1338 1 0 3 0 16688 -ptADGNWradsgnw 2.3.6
2015-01-23 10:26:30 *Tunnelblick: openvpnstart log:
Tunnelblick:
OpenVPN started successfully. Command used to start OpenVPN (one argument per displayed line):

/Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.3.6/openvpn
--daemon
--log
/Library/Application Support/Tunnelblick/Logs/-SLibrary-SApplication Support-STunnelblick-SShared-SUK London.tblk-SContents-SResources-Sconfig.ovpn.1_0_3_0_16688.1338.openvpn.log
--cd
/Library/Application Support/Tunnelblick/Shared/UK London.tblk/Contents/Resources
--config
/Library/Application Support/Tunnelblick/Shared/UK London.tblk/Contents/Resources/config.ovpn
--cd
/Library/Application Support/Tunnelblick/Shared/UK London.tblk/Contents/Resources
--management
127.0.0.1
1338
--management-query-passwords
--management-hold
--script-security
2
--up
/Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh -d -f -m -w -ptADGNWradsgnw
--down
/Applications/Tunnelblick.app/Contents/Resources/client.down.tunnelblick.sh -d -f -m -w -ptADGNWradsgnw

2015-01-23 10:26:30 *Tunnelblick: Established communication with OpenVPN
2015-01-23 10:26:30 *Tunnelblick: Obtained VPN username and password from the Keychain
2015-01-23 10:26:30 OpenVPN 2.3.6 x86_64-apple-darwin [SSL (OpenSSL)] [LZO] [PKCS11] [MH] [IPv6] built on Jan 8 2015
2015-01-23 10:26:30 library versions: OpenSSL 1.0.1k 8 Jan 2015, LZO 2.08
2015-01-23 10:26:30 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
2015-01-23 10:26:30 Attempting to establish TCP connection with [AF_INET]46.23.68.178:443 [nonblock]
2015-01-23 10:26:30 *Tunnelblick: openvpnstart starting OpenVPN
2015-01-23 10:26:31 TCP connection established with [AF_INET]46.23.68.178:443
2015-01-23 10:26:31 TCPv4_CLIENT link local: [undef]
2015-01-23 10:26:31 TCPv4_CLIENT link remote: [AF_INET]46.23.68.178:443
2015-01-23 10:26:32 WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this
2015-01-23 10:26:35 [Private Internet Access] Peer Connection Initiated with [AF_INET]46.23.68.178:443
2015-01-23 10:26:37 Opened utun device utun0
2015-01-23 10:26:37 do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
2015-01-23 10:26:37 /sbin/ifconfig utun0 delete
ifconfig: ioctl (SIOCDIFADDR): Can't assign requested address
2015-01-23 10:26:37 NOTE: Tried to delete pre-existing tun/tap instance -- No Problem if failure
2015-01-23 10:26:37 /sbin/ifconfig utun0 10.30.1.34 10.30.1.33 mtu 1500 netmask 255.255.255.255 up
2015-01-23 10:26:37 /Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh -d -f -m -w -ptADGNWradsgnw utun0 1500 1544 10.30.1.34 10.30.1.33 init
**********************************************
Start of output from client.up.tunnelblick.sh
Retrieved from OpenVPN: name server(s) [ 209.222.18.222 209.222.18.218 ], search domain(s) [ ] and SMB server(s) [ ] and using default domain name [ openvpn ]
Not aggregating ServerAddresses because running on OS X 10.6 or higher
Setting search domains to 'openvpn' because running under OS X 10.6 or higher and the search domains were not set manually and 'Prepend domain name to search domains' was not selected
Saved the DNS and SMB configurations so they can be restored
Changed DNS ServerAddresses setting from '8.8.8.8 8.8.4.4 75.75.75.75' to '209.222.18.222 209.222.18.218'
Changed DNS SearchDomains setting from '' to 'openvpn'
Changed DNS DomainName setting from 'hsd1.ga.comcast.net.' to 'openvpn'
Did not change SMB NetBIOSName setting of ''
Did not change SMB Workgroup setting of ''
Did not change SMB WINSAddresses setting of ''
DNS servers '209.222.18.222 209.222.18.218' will be used for DNS queries when the VPN is active
The DNS servers do not include any free public DNS servers known to Tunnelblick. This may cause DNS queries to fail or be intercepted or falsified even if they are directed through the VPN. Specify only known public DNS servers or DNS servers located on the VPN network to avoid such problems.
Flushed the DNS cache via dscacheutil
/usr/sbin/discoveryutil not present. Not flushing the DNS cache via discoveryutil
Notified mDNSResponder that the DNS cache was flushed
Setting up to monitor system configuration with process-network-changes
End of output from client.up.tunnelblick.sh
**********************************************
add net 46.23.68.178: gateway 192.168.1.1
add net 0.0.0.0: gateway 10.30.1.33
add net 128.0.0.0: gateway 10.30.1.33
add net 10.30.1.1: gateway 10.30.1.33
2015-01-23 10:26:40 *Tunnelblick: No 'connected.sh' script to execute
2015-01-23 10:26:40 Initialization Sequence Completed
2015-01-23 10:26:45 *Tunnelblick process-network-changes: A system configuration change was ignored
2015-01-23 10:27:15 *Tunnelblick: After 30.0 seconds, gave up trying to fetch IP address information using the ipInfo host's name after connecting.

================================================================================

Console Log:

2015-01-23 10:23:12 Tunnelblick[865] Set program update feedURL to https://www.tunnelblick.net/appcast-d.rss
2015-01-23 10:23:27 Tunnelblick[865] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Group-Common' account = 'username'
2015-01-23 10:23:27 Tunnelblick[865] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Group-Common' account = 'password'
2015-01-23 10:24:13 Tunnelblick[865] currentIPInfo(Name): IP address info could not be fetched within 30.0 seconds
2015-01-23 10:24:40 Tunnelblick[865] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Group-Common' account = 'username'
2015-01-23 10:24:40 Tunnelblick[865] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Group-Common' account = 'password'
2015-01-23 10:24:43 Tunnelblick[865] currentIPInfo(Address): IP address info could not be fetched within 30.0 seconds
2015-01-23 10:25:24 Tunnelblick[865] currentIPInfo(Name): IP address info could not be fetched within 30.0 seconds
2015-01-23 10:25:36 Tunnelblick[865] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Group-Common' account = 'username'
2015-01-23 10:25:36 Tunnelblick[865] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Group-Common' account = 'password'
2015-01-23 10:25:54 Tunnelblick[865] currentIPInfo(Address): IP address info could not be fetched within 30.0 seconds
2015-01-23 10:26:20 Tunnelblick[865] currentIPInfo(Name): IP address info could not be fetched within 30.0 seconds
2015-01-23 10:26:30 Tunnelblick[865] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Group-Common' account = 'username'
2015-01-23 10:26:30 Tunnelblick[865] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Group-Common' account = 'password'
2015-01-23 10:26:50 Tunnelblick[865] currentIPInfo(Address): IP address info could not be fetched within 30.0 seconds
2015-01-23 10:27:15 Tunnelblick[865] currentIPInfo(Name): IP address info could not be fetched within 30.0 seconds

================================================================================

Non-Apple kexts that are loaded:

Index Refs Address Size Wired Name (Version) <Linked Against>
129 0 0xffffff7f81a87000 0x3000 0x3000 com.serato.usb.kext (2.3.0) <35 4 3>

kool_mo
OpenVpn Newbie
Posts: 2
Joined: Fri Jan 23, 2015 3:26 pm

Re: IP address info could not be fetched within 30.0 seconds

Post by kool_mo » Tue Mar 03, 2015 2:26 am

I was able to resolve the issue by going into Settings > Advanced > Connecting & Disconnecting and check the box next to "Set DNS after routes are set instead of before routes are set".

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