Page 1 of 1

Windows 10 Snapdragon 835 TAP Driver Issue

Posted: Sat Mar 24, 2018 8:17 pm
by nimam
Hi everyone,

so I'm facing this issue with Windows 10 Build 1709 on a newly released HP X2 Laptop which runs on the Snapdragon 835 CPU. I've been trying to install Openvpn client on this device and no matter what I do, once the program reaches to installing the TAP driver it gives an error. Note that:

1. I'm installing the software with firewall disabled
2. Running the setup as admin
3. Tried running the TAP driver only which I downloaded from Openvpn site and I'm getting the same result
4. Tried running the tap driver installation files addtap and delettap from command line and I get the same result

I also tried installing other VPN services such as NordVPN to see what happens and I get the same result, an error that system can't install TAP driver.

Does anyone know anything about this? My guess here is that Open VPN probably needs to release a new version for laptops which are running based on CPUs other than Intel. What I'm guessing is that since the NIC is a part of the CPU, openvpn probably doesn't have a way of installing the TAP drivers successfully. Any thoughts? I've been going through this from different angles and no matter what I do I get the same result. Any help is greatly appreciated.

Thanks

Re: Windows 10 Snapdragon 835 TAP Driver Issue

Posted: Sat Mar 24, 2018 10:07 pm
by TinCanTech
nimam wrote:
Sat Mar 24, 2018 8:17 pm
once the program reaches to installing the TAP driver it gives an error
What error ?

Re: Windows 10 Snapdragon 835 TAP Driver Issue

Posted: Sun Mar 25, 2018 2:04 am
by nimam
TinCanTech wrote:
Sat Mar 24, 2018 10:07 pm
nimam wrote:
Sat Mar 24, 2018 8:17 pm
once the program reaches to installing the TAP driver it gives an error
What error ?
error is : "an error occurred installing the TAP device driver"

Re: Windows 10 Snapdragon 835 TAP Driver Issue

Posted: Sun Mar 25, 2018 1:15 pm
by TinCanTech
This is what we have:
https://community.openvpn.net/openvpn/w ... TAPDrivers
All reported TAP driver Bugs

If none of that helps, you could either (1) contact the user mailing list or (2) raise a new bug report.

I don't have any further info.

Re: Windows 10 Snapdragon 835 TAP Driver Issue

Posted: Thu Jan 24, 2019 6:44 pm
by mkirya
you need to recompile the driver for windows on arm
https://docs.microsoft.com/en-us/windows/arm/

Re: Windows 10 Snapdragon 835 TAP Driver Issue

Posted: Thu Feb 21, 2019 7:30 pm
by Shoobeedoo
It seems that many poeple have the same issue, is there going to be an update? The classic installation ways all ends in the same error!

Re: Windows 10 Snapdragon 835 TAP Driver Issue

Posted: Wed May 29, 2019 10:19 am
by Lord_Shaxx
I ran into this issue and couldn't find a solution anywhere on the internet (Miix 630, Win 10 Pro, NordVPN)

I found a solution and I want to share it here:

The issue is the Snapdragon 835 ARM64 based processor, the TAP drivers will not ever work with it.

Give up on using the graphical interface of OpenVPN/NordVPN and set up the VPN through Windows directly.
Follow this NordVPN manual to set up IKEv2/IPSec for Windows 10

https://support.nordvpn.com/Connectivit ... ows-10.htm