TAP 9.21.2 fails to install on WIN7 64-bit Ultimate

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Greyzy
OpenVpn Newbie
Posts: 3
Joined: Tue Sep 12, 2017 4:47 pm

TAP 9.21.2 fails to install on WIN7 64-bit Ultimate

Post by Greyzy » Wed Sep 13, 2017 12:34 pm

Hi,

even after going through a lot of posts here (like the fixed one started by samuli) and on other places on the internet I still cannot get TAP to install properly. My last hope is that somebody is kind enough to help me through the process especially since many tips that I found appear to be for WIN10 or WIN8 which leaves me a bit lost whether or not they apply to my situation (WIN 7 64-bit Ultimate).

Here's the log of the installation tool (yes, I ran it as an administrator):
We are running on a 64-bit system.
Output folder: C:\Program Files\TAP-Windows\bin
Extract: tapinstall.exe... 100%
Output folder: C:\Program Files\TAP-Windows\driver
Extract: OemVista.inf... 100%
Extract: tap0901.cat... 100%
Extract: tap0901.sys... 100%
Output folder: C:\Program Files\TAP-Windows
Extract: license.txt... 100%
Extract: icon.ico... 100%
tapinstall.exe hwids returned: 0
TAP install (tap0901) (May require confirmation)
Device node created. Install is complete when drivers are installed...
Updating drivers for tap0901 from C:\Program Files\TAP-Windows\driver\OemVista.inf.
UpdateDriverForPlugAndPlayDevices failed, GetLastError=5
tapinstall.exe failed.
tapinstall.exe returned: 2
tapinstall.exe cumulative status: 2
Created uninstaller: C:\Program Files\TAP-Windows\Uninstall.exe
Completed

A quick recap of what I tried so far:
- removed COMODO (CIS) & MBAM (no, I never had Kapersky installed)
- switched off MSE
- removed (if present) any old or failed TAP drivers
- stopped Windows Update service prior to installation of TAP
- cleaned the registry and also applied the tool ifcleanup.x64.exe
- I did NOT succed in applying a tip that required me to change the permission rights to the file rundll32.exe because I couldn't change the rights (WIN wouldn't let me save the new rights)

I am happy to provide more information if you let me know what you need (and how to find it in case of any log files etc.).

Thanks so much in advance,
Greyzy

Greyzy
OpenVpn Newbie
Posts: 3
Joined: Tue Sep 12, 2017 4:47 pm

Re: TAP 9.21.2 fails to install on WIN7 64-bit Ultimate

Post by Greyzy » Thu Sep 14, 2017 7:43 am

UPDATE:

I succeeded to log-in as administrator and take control of RUNDLL32.EXE, yet the installation still failed (again I ran the installer with rightclick=>run as administrator from both the admin account and my personal account).

By now I am completely lost! :?

Can anybody please help me? I am happy to go through the same "fixes" again if that helps to circle in on the problem.

Thanx,
Greyzy

Greyzy
OpenVpn Newbie
Posts: 3
Joined: Tue Sep 12, 2017 4:47 pm

Re: TAP 9.21.2 fails to install on WIN7 64-bit Ultimate

Post by Greyzy » Sat Sep 16, 2017 10:07 am

Nobody there to help??? Moderator, anyone??? :cry:

User avatar
TinCanTech
OpenVPN Protagonist
Posts: 2818
Joined: Fri Jun 03, 2016 1:17 pm

Re: TAP 9.21.2 fails to install on WIN7 64-bit Ultimate

Post by TinCanTech » Sat Sep 16, 2017 12:25 pm


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