Windows 10 Snapdragon 835 TAP Driver Issue

nimam

Hi everyone,

so I'm facing this issue with Windows 10 Build 1709 on a newly released HP X2 Laptop which runs on the Snapdragon 835 CPU. I've been trying to install Openvpn client on this device and no matter what I do, once the program reaches to installing the TAP driver it gives an error. Note that:

1. I'm installing the software with firewall disabled
2. Running the setup as admin
3. Tried running the TAP driver only which I downloaded from Openvpn site and I'm getting the same result
4. Tried running the tap driver installation files addtap and delettap from command line and I get the same result

I also tried installing other VPN services such as NordVPN to see what happens and I get the same result, an error that system can't install TAP driver.

Does anyone know anything about this? My guess here is that Open VPN probably needs to release a new version for laptops which are running based on CPUs other than Intel. What I'm guessing is that since the NIC is a part of the CPU, openvpn probably doesn't have a way of installing the TAP drivers successfully. Any thoughts? I've been going through this from different angles and no matter what I do I get the same result. Any help is greatly appreciated.

Thanks

TinCanTech

nimam wrote once the program reaches to installing the TAP driver it gives an error

What error ?

nimam

TinCanTech wrote
nimam wrote once the program reaches to installing the TAP driver it gives an error
What error ?

error is : "an error occurred installing the TAP device driver"

TinCanTech

This is what we have:
https://community.openvpn.net/openvpn/wiki/ManagingWindowsTAPDrivers
All reported TAP driver Bugs

If none of that helps, you could either (1) contact the user mailing list or (2) raise a new bug report.

I don't have any further info.

mkirya

you need to recompile the driver for windows on arm
https://docs.microsoft.com/en-us/windows/arm/

Shoobeedoo

It seems that many poeple have the same issue, is there going to be an update? The classic installation ways all ends in the same error!

Lord_Shaxx

I ran into this issue and couldn't find a solution anywhere on the internet (Miix 630, Win 10 Pro, NordVPN)

I found a solution and I want to share it here:

The issue is the Snapdragon 835 ARM64 based processor, the TAP drivers will not ever work with it.

Give up on using the graphical interface of OpenVPN/NordVPN and set up the VPN through Windows directly.
Follow this NordVPN manual to set up IKEv2/IPSec for Windows 10

https://support.nordvpn.com/Connectivity/Windows/1047410092/IKEv2-IPSec-for-Windows-10.htm

Lord_Shaxx

Double Post, what is this, forum software from 2008?

areskz@gmail.com

mkirya wrote you need to recompile the driver for windows on arm
https://docs.microsoft.com/en-us/windows/arm/

Would you share with is how to recompile a driver?

jackadision

Using Third Party Software, including hardware drivers can cause serious problems that may prevent your computer from booting properly. So, if installed the third party software then uninstall it and check if the issues is resolved.
Despite, this also make sure that your system is not configured to silently reject unsigned driver installation.

r5075

To recompile the driver you would need to get the source code for the driver and compile it with a compiler with a target architecture of ARM64. I would imagine that there would be at least a few errors generated during the first attempt to compile, which would would need to be sorted out. I would imagine that if you need to ask how to recompile a driver, you are unlikely to be able to sort through those errors and fix them, but you can certainly give it a try.

A quick search of github projects shows at least one project (https://github.com/OpenVPN/tap-windows6) where someone else has done some work on this.

After doing so, the installers would also need to be recompiled with the new driver (which you just compiled) included instead of the x64/x86 driver.

[deleted]

I am currently using HP ELITE X2-1012 G1 Ex Lease Tablet Intel M5-6Y54 1.1GHz and Pure UK Dedicated IP.
I think Chips with Snapdragon 835 ARM64 based processors most of the time faces the same issue, I also tried configuring it manually and didnt achieved the desired task.
But then found the steps and that worked for me, I like to share here.

1.Right click on your Active Lan / WiFi icon and click on Network settings
2.Click on VPN then click on Add a VPN connection
3.Insert the following info:
Select Windows (built-in) from VPN Provider drop down menu
Insert any desired Name as PureVPN DE, US etc as Connection name
Insert desired server address in Server name or address box or get one from (https://www.purevpn.com/dedicated-ip/uk-ip) Like I am using
Select “Point to Point Tunneling Protocol (PPTP)” from VPN type drop down menu
Select “User name and password” from Type of sign-in info drop down menu
4.Insert the following info:
Insert your Username and Password provided by PureVPN.
Select “Remember my sign-in info and click on Save
5.Click on newly created VPN Connection “PureVPN DE”

olivia1

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