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Get Connection But No Internet on Samsung phone

Posted: Mon Jul 17, 2017 2:45 pm
by AngMoh
I am a complete newbie so please be patient as don't now the terminology or may not be providing all the details for you to help me solve my problems.

Problem:
Using OpenVPN client and I can connect to my home router but Internet doesn't work (can't browse, getting DNS error message).

I use T-Mobile and phone is a Galaxy Note 3 with latest OS available. It is not rooted. Router is Netgear R7000 with latest firmware.


Other data points: I set up OpenVPN for Windows 7 64 bit and it works fine. Was tested using the same phone and enabling T-Mobile wireless hotspot.

Re: Get Connection But No Internet on Samsung phone

Posted: Mon Jul 17, 2017 4:56 pm
by TinCanTech
We need to see more details ..

Please see:
HOWTO: Request Help ! {2}

Re: Get Connection But No Internet on Samsung phone

Posted: Mon Jul 17, 2017 7:08 pm
by AngMoh
Per the OpenVPN log on my phone:
Error parsing IPv4 route: [route] [192.168.1.1] [255.255.255.0] [192.168.1.1]: tun_prop_error: route is not canonical

Per webpage when try to access a site: DNS_PROBE_FINISHED_NXDOMAIN is the DNS error message
Same problem found on NG support page: https://community.netgear.com/t5/DSL-Mo ... -p/1137484
But NG is too LAME. Note its over the moderator's head.

Re: Get Connection But No Internet on Samsung phone

Posted: Mon Jul 17, 2017 7:35 pm
by TinCanTech
Your link has the solution you need.

Re: Get Connection But No Internet on Samsung phone

Posted: Mon Jul 17, 2017 11:44 pm
by AngMoh
Don't assume I know what I am doing. I am good at Googling but I have no idea how to fix it. Can you do a step by step instruction for me? Seems its just a workaround?

Re: Get Connection But No Internet on Samsung phone

Posted: Tue Jul 18, 2017 1:30 am
by AngMoh
By the way I modified the OpenVPN file as discussed on the NG forum and while that eliminated the error message I still got the DNS error. Connection was OK.

Re: Get Connection But No Internet on Samsung phone

Posted: Tue Jul 18, 2017 2:56 am
by TinCanTech
AngMoh wrote:I modified the OpenVPN file as discussed on the NG forum and while that eliminated the error message
ok.
AngMoh wrote:I still got the DNS error
See:
viewtopic.php?f=4&t=24500#p71748

Also:
HOWTO: Routing all client traffic (including web-traffic) through the VPN

Re: Get Connection But No Internet on Samsung phone

Posted: Tue Jul 18, 2017 5:05 am
by AngMoh
Thanks for your help. Frankly its all Greek to me. I give up without any step by step help.

Re: Get Connection But No Internet on Samsung phone

Posted: Tue Jul 18, 2017 10:24 am
by TinCanTech
At least post your log files.

See --log & --verb in The Manual v24x

And I strongly recommend you read the entire HOWTO. (See my previous link)

Re: Get Connection But No Internet on Samsung phone

Posted: Fri Jul 21, 2017 7:10 am
by AngMoh
I resolved the problem. It was setting issue specific to my router.