Hello lazypaddy,
Sorry to hear that. I tried to look up by your email address from the forums in our support ticket system, but I was not able to find a ticket in our support ticket system. Maybe it was sent in without email address in which case it's hard to reply to it. Or with another email address that I don't see here. If you still have a problem with this, can you try
https://openvpn.net/contact again and this time adding your email address so I can look it up and reply there properly?
Kind regards,
Johan