Issues with login portal

Next-generation cloud-hosted OpenVPN business solution.
Post Reply
Sengsberg
OpenVpn Newbie
Posts: 1
Joined: Wed Jun 02, 2021 2:19 pm

Issues with login portal

Post by Sengsberg » Wed Jun 02, 2021 2:23 pm

Anyone else experiencing password issues with their login? Every time I have to Sign in as Owner on the myaccount.openvpn.com/login, it never recognizes my password. After I go through the reset process, it doesn't log you out thankfully so I can do a few modifications. It makes account maintenance impossible though. I've encountered the issue with two separate accounts, so I thought I'd see if anyone else has found a workaround.

User avatar
openvpn_inc
OpenVPN Inc.
Posts: 1332
Joined: Tue Feb 16, 2021 10:41 am

Re: Issues with login portal

Post by openvpn_inc » Tue Jul 06, 2021 8:56 am

Hello Sengsberg,

That doesn't sound like a common problem to me at all. I think instead of posting on this public forum you should contact us at https://openvpn.net/support and explain your problem so that someone within the company can actually investigate this and see what can be done to solve it.

Kind regards,
Johan
Image OpenVPN Inc.
Answers provided by OpenVPN Inc. staff members here are provided on a voluntary best-effort basis, and no rights can be claimed on the basis of answers posted in this public forum. If you wish to get official support from OpenVPN Inc. please use the official support ticket system: https://openvpn.net/support

Post Reply