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Program loads but shows a black box

Posted: Wed Sep 15, 2021 6:26 am
by jennoian
Hi,

i am rolling out openVPN on thin clients all works great but when i install graphics drivers for the machine open VPN loads as a black box, if i hover over where i think the buttons should be then the mouse pointer changes so it still works but i cannot see anything. Just a black box.

Once i uninstall the drivers all becomes normal. Its all very strange.

hope somebody can help.

Ian

Re: Program loads but shows a black box

Posted: Mon Sep 20, 2021 7:04 am
by openvpn_inc
Hello Ian,

I am sorry but this sounds like a problem with the display driver. Any chance there's options in the display driver or system settings in the OS to disable hardware acceleration, to see if that helps to bypass the issue?

Kind regards,
Johan