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Error connecting V3

Posted: Mon Jul 19, 2021 8:53 pm
by brunobr__andrade
Using OpenVPN GUI and OpenVPN Connect V2, connect normally. For a while I used the V3 on the same Windows 10 Pro computer and it worked, all of a sudden it stopped following the error image attached.


Re: Error connecting V3

Posted: Thu Jul 29, 2021 10:39 am
by openvpn_inc
Hello brunobr__andrade,

Without knowing more details, on the face of it, it seems your client is configured to try only a certain amount of seconds to connect to this server, before it gives up. Presumably the server was unreachable. That could be either because the connection between your computer and the server was not possible for some reason, or perhaps an antivirus or firewall program blocking all outgoing connections for the OpenVPN Connect software.

Perhaps evaluating the logs might shed more light on the matter. But if it contains anything sensitive it's better to report to for support from OpenVPN Inc.

Kind regards,