Program loads but shows a black box

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jennoian
OpenVpn Newbie
Posts: 1
Joined: Wed Sep 15, 2021 6:22 am

Program loads but shows a black box

Post by jennoian » Wed Sep 15, 2021 6:26 am

Hi,

i am rolling out openVPN on thin clients all works great but when i install graphics drivers for the machine open VPN loads as a black box, if i hover over where i think the buttons should be then the mouse pointer changes so it still works but i cannot see anything. Just a black box.

Once i uninstall the drivers all becomes normal. Its all very strange.

hope somebody can help.

Ian

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openvpn_inc
OpenVPN Inc.
Posts: 332
Joined: Tue Feb 16, 2021 10:41 am

Re: Program loads but shows a black box

Post by openvpn_inc » Mon Sep 20, 2021 7:04 am

Hello Ian,

I am sorry but this sounds like a problem with the display driver. Any chance there's options in the display driver or system settings in the OS to disable hardware acceleration, to see if that helps to bypass the issue?

Kind regards,
Johan
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