OpenVPN not connecting on iOS 6

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CFM90
OpenVpn Newbie
Posts: 1
Joined: Wed Aug 18, 2021 11:04 am

OpenVPN not connecting on iOS 6

Post by CFM90 » Wed Aug 18, 2021 11:13 am

Hello! I cannot connect iOS 6 on OpenVPN version 1.1.1. If I try it fails and it retry's and again fails. I don't know how to fix this issue but any help is appreciated. Heres the logs:

----OpenVPN Start----
EVENT: RESOLVE
Contacting (VPN IP) via UDP
EVENT: WAIT
Connecting to (VPN URL):161 (VPN IP) via UDPv4
Server poll timeout, trying next remove entry...
And it tries to connect but it fails.

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openvpn_inc
OpenVPN Inc.
Posts: 1332
Joined: Tue Feb 16, 2021 10:41 am

Re: OpenVPN not connecting on iOS 6

Post by openvpn_inc » Tue Aug 31, 2021 5:32 am

Hello CFM90,

That iOS is so old that we can not and do not build new versions for it anymore. You're using a really old version of iOS and of Connect right now. That in itself may be a problem.

But the error message itself, the 'server poll timeout', means that the OpenVPN client was trying to reach out to your OpenVPN server and got no response from it. So if I were you I'd try testing it from another device to see if the connection profile you're using is correct and that the server can even be reached at all.

Kind regards,
Johan
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