IOS Authentication failed

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ahoffm24
OpenVpn Newbie
Posts: 1
Joined: Tue Jun 01, 2021 9:06 pm

IOS Authentication failed

Post by ahoffm24 » Tue Jun 01, 2021 9:10 pm

I have a user within my company which continues to have failed authentication to open VPN through the ios app.
We use duo 2fa and confirmed his pushed is being authenticated, and his creds are correct. Tested on another iPhone, and it worked fine. User is fully up to date on the app and on ios. user tried the fix with the issue about the first letter needing to be capitalized, and using the full email for the username also didn't work. Any other ideas?

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