After going into sleep mode the connection is active but the internet does not work

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Nuno18
OpenVpn Newbie
Posts: 18
Joined: Fri Nov 27, 2015 6:30 pm

After going into sleep mode the connection is active but the internet does not work

Post by Nuno18 » Wed Jan 17, 2018 5:44 pm

Hello,

I installed the new version of openvpn 1.2.6 yesterday, but unlike the previous version I am having trouble keeping the connection active after my iPhone and iPad enter the standby mode.

What happens is that I turn on vpn, and after the iPhone goes into sleep mode the connection appears in the statusbar as active and in the app too, but if I try to use the internet it is not working...

This situation is new for me and it has never happened to me in previous versions, until I have tried different openvpn files from different servers from my operator and the result is the same.

Any suggestions / help?

Thanks.

Nuno18
OpenVpn Newbie
Posts: 18
Joined: Fri Nov 27, 2015 6:30 pm

After going into sleep mode the connection is active but the internet does not work

Post by Nuno18 » Wed Jan 17, 2018 6:26 pm

I've tried it with another VPN provider and the result was the same, the connection is active but no data is transmitted!

george58
OpenVpn Newbie
Posts: 1
Joined: Wed Jan 17, 2018 8:44 pm

Re: After going into sleep mode the connection is active but the internet does not work

Post by george58 » Wed Jan 17, 2018 8:50 pm

We have same problem. I try everything, but no data transmit. This is only on iOS and versions 1.2.5 and 1.2.6 . On 1.1.1 version it goes well. From Windows client and Andoid client it also work good.
In client log isnt any error(I get IP adress and im connected). On server I didnt see any error..When I try ping from server to my iPad thru VPN, it is responding. But when I try to go on some local adress from iPad, it is not working.

And my headoffice managers, have only iPhones..so now I have big problem :-) They all upgrade to new versions and not have backup on icloud....

Sorry for my english.. :-)

nullbandit
OpenVpn Newbie
Posts: 4
Joined: Wed Jan 10, 2018 11:56 pm

Re: After going into sleep mode the connection is active but the internet does not work

Post by nullbandit » Wed Jan 17, 2018 9:14 pm

I have opened a ticket for for this bug. Please add your comments to the bug.

https://community.openvpn.net/openvpn/ticket/993

User avatar
ordex
OpenVPN Inc.
Posts: 444
Joined: Wed Dec 28, 2016 2:32 am
Location: IRC #openvpn-devel @ libera.chat

Re: After going into sleep mode the connection is active but the internet does not work

Post by ordex » Thu Jan 18, 2018 12:59 am

To avoid people adding random information to this thread, I am locking it. Please add any other detail to the ticket opened by nullbandit in the bug tracker.

Thanks !

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