user authentication failed

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nagsmadily9
OpenVpn Newbie
Posts: 1
Joined: Sun Aug 18, 2019 4:47 am

user authentication failed

Post by nagsmadily9 » Sun Aug 18, 2019 4:50 am

Please send how to clear user authentication fail from open vpn

Fluffyone
OpenVpn Newbie
Posts: 9
Joined: Thu Oct 17, 2019 7:49 am

Re: user authentication failed

Post by Fluffyone » Fri Nov 01, 2019 5:29 am

Few Steps to fix authentication failed on VPN?
1. Check your antivirus and firewall
2. Disable your firewall
3. Check your login credentials
4. Make sure that you’re not exceeding the number of connections
5. Make sure that your service is paid for
6. Change your username and password
7. Reinstall your VPN client
8. Perform a Clean boot
9. Try switching to a different VPN client

Abigail
OpenVpn Newbie
Posts: 4
Joined: Tue Nov 05, 2019 9:06 am

Re: user authentication failed

Post by Abigail » Tue Nov 05, 2019 9:32 am

The most obvious solution to this problem is by ensuring whether correct User-ID and password combination is used.
And the second thing is to check whether connection is working without VPN; this can be done by pinging a web address without VPN.
If both these methods are working then rest assured everything is fine.

Regards.

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