Cannot change password or email

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dbdoshi
OpenVpn Newbie
Posts: 3
Joined: Tue Feb 16, 2016 6:10 pm

Cannot change password or email

Post by dbdoshi » Thu Oct 22, 2020 3:14 am

Hi there, I have a valid account and can log in. But, I can't seem to find a way to change my password or my email address. When I navigate to "User Control Panel", "Profile", "Edit Account Settings" page, I see my username and email listed. I also get a textbox to verify my existing password. But, the email is simply a label and not a textbox where I can change it.

Can someone help me? Thanks.

EDIT: I tried in Chrome and Edge browsers. There are no plugins installed that might block something on the webpage from rendering...

dbdoshi
OpenVpn Newbie
Posts: 3
Joined: Tue Feb 16, 2016 6:10 pm

Re: Cannot change password or email

Post by dbdoshi » Thu Oct 22, 2020 3:22 am

Ok, I had to go to https://community.openvpn.net/pwm/private/login

A link from the profile page would be very helpful. Thanks.

btreguier
OpenVpn Newbie
Posts: 1
Joined: Mon Dec 09, 2019 9:16 am

Re: Cannot change password or email

Post by btreguier » Sat Feb 05, 2022 12:08 pm

Hello, I saw your message and your answer, I had the same problem here so I used your solution, but the email address doesn't seem to change on my "forums" profile. Did you have to wait for some time then ?

Thanks !

Bruno

TinCanTech
OpenVPN Protagonist
Posts: 11137
Joined: Fri Jun 03, 2016 1:17 pm

Re: Cannot change password or email

Post by TinCanTech » Sat Feb 05, 2022 3:21 pm

You can change your Forum email account under User Control Panel.

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