no QR code in authentication window

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vopman
OpenVpn Newbie
Posts: 1
Joined: Mon Feb 08, 2021 6:09 pm

no QR code in authentication window

Post by vopman » Mon Feb 08, 2021 6:14 pm

Hello,

After connecting to open VPN, the QR code is not visible.

Someone can help please?

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openvpn_inc
OpenVPN Inc.
Posts: 35
Joined: Tue Feb 16, 2021 10:41 am

Re: no QR code in authentication window

Post by openvpn_inc » Tue Feb 16, 2021 12:57 pm

Hello,

Is this during a login attempt, or during the enrollment of a user to add Google Authenticator MFA to their account?

When I verify here on Access Server 2.8.7 I see the QR code come up during enrollment as expected. But not during login. There is no QR code during login.

Kind regards,
Johan
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