SESSION ERROR

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manspan
OpenVpn Newbie
Posts: 1
Joined: Tue Mar 17, 2020 4:35 pm

SESSION ERROR

Post by manspan » Tue Mar 17, 2020 4:42 pm

hello everybody,
I've installed openvpn access server v2.8.2 on Ubuntu 16.04.6 and bought license for 70 clients.
Everything is working just fine except the Status-->Log reports menu. When I click it I get the following error message:

Sorry, a session error has occurred
It is possible that your session has expired or your login credentials do not allow access to this resource. See error text below for further details:
SESSION ERROR: SESSION: Your session has expired, please reauthenticate (9007)


could anyone help?
regards, Manolis

TonyG
OpenVpn Newbie
Posts: 1
Joined: Tue Mar 24, 2020 1:52 pm

Re: SESSION ERROR

Post by TonyG » Tue Mar 24, 2020 1:53 pm

Same issue here.

nerdbitmn
OpenVpn Newbie
Posts: 1
Joined: Wed Mar 25, 2020 5:32 pm

Re: SESSION ERROR

Post by nerdbitmn » Wed Mar 25, 2020 5:43 pm

From support, this is an issue for 2.8.2.

A character being logged to the DB is causing issues in the web rendering. Support said the issue is benign and a new release is coming soon.

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Pippin
Forum Team
Posts: 869
Joined: Wed Jul 01, 2015 8:03 am

Re: SESSION ERROR

Post by Pippin » Wed Mar 25, 2020 5:54 pm

Thank for reporting it here.

fletcho
OpenVpn Newbie
Posts: 1
Joined: Fri Sep 11, 2020 6:51 am

Re: SESSION ERROR

Post by fletcho » Fri Sep 11, 2020 6:57 am

I have the same issue but the upgrade didn't resolve things.

I see the bug was fixed in version 2.8.3 so I upgraded the instance to 2.8.6 (from 2.8.2).

The Session Error still occurs each time I click on the Log Reports link and I suspect this is due to the "character" being in the DB? Can you please share the detail on which character it is so that I can try and recover the DB?

Many thanks!

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