thank You very, very, very much to be so generous to solve that problem:
You're absolutely right, if a company charges it's users for a service, it's their damned duty to support it.
If You try to get that support the answer of NordVPN is:
A likely story!Thank you for your reply.
Unfortunately, there is not much that we can help you at this point, the set-up you are trying to do here is outside of our knowledge or assistance scope.
The only question is does that happen:
- on purpose?
- by ignorance?
- or by carelessness?
Anyhow, to know this doesn't make it better or easier and as You said a possibility would be to use their money back warranty to try to teach them, but . . .
that doesn't solve the little stupid's problem
and that is the reason because I'm really honestly thankful that You bit the bullet . . .
low bow of mine