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 Manually override a lockout 
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 Post subject: Manually override a lockout
PostPosted: Tue Nov 06, 2012 4:30 am 
OpenVPN User

Joined: Tue Nov 15, 2011 11:31 pm
Posts: 29
Hi all,

I have a lockout policy on my personal VPN server. It is paid openvpn access server with 10 licenses.

The lockout policy is 15 minutes after 3 failed attempts. I want that due to security, however, sometimes I want to be able to override a lockout, IE my sister messes up and doesn't want to wait 15 minutes.

I couldn't find anything in the admin guide. Is there an easy way to do this via SSH or web UI ?


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 Post subject: Re: Manually override a lockout
PostPosted: Thu Jan 16, 2014 6:24 pm 
OpenVpn Newbie

Joined: Thu Jan 16, 2014 6:16 pm
Posts: 1
The easiest method I've found is to toggle the User Authentication method in the admin web portal.

1. Log into the webportal at "https://[your-url-or-ip]:943/admin"

2. Click on "General" under the "Authentication" section.

3. Change the authentication method.

Note: It doesn't matter what you change the authentication method to, just that you change the method. For example, I use an LDAP server. So I'll change the method to "Local".

4. Click "Save Settings", then click "Update Running Server".

5. Now immediately change the authentication method back to it's original setting.

6. Click "Save Settings", then click "Update Running Server".

At this point, all lockouts are now reset and previously locked out users can attempt to log in. In my experience, this trick does NOT affect currently logged in users. It will, however, affect anyone who tries to log in while you're performing this toggle. But seeing as how this toggle takes all of 10 seconds, I've never experienced someone trying to log in while I was performing this reset.


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