Won't let me create three accounts

tstills

I have a free account, which allows for there devices. I had three devices and deleted one but it won't let me register another one. On the "My Devices" page in CloudConnexa it shows two devices but if I hover the cursor over the "Add Device" button it displays "You've reached the maximum of allowed devices. Delete unnecessary Devices or contact your administrator to increase the limit of Devices".

JosephS

Hi,

I think you may have misunderstood how the free tier subscription works on CloudConnexa.

You are not limited to three devices, but rather three concurrent connections.
What you are limited to is 1 device per user profile. And I think that's the issue you are running into.
You can find info on it here:

https://openvpn.net/cloud-vpn/pricing/

In my opinion the best workaround for this while continuing to use the free tier access, is to create additional users for each device in your CC admin panel.

Hope you found this helpful.

Regards,
JosephS