Hi MGS,
I'd suggest using a ticket at
https://support.openvpn.net/ where you can share details you might otherwise prefer to hide in a public forum like this. Details of the OS/distro you are using, and logs would help (either there or here or both if you prefer.) I'm sure we can figure it out.
Coffee's nice, but if you buy an Access Server subscription that's all the reward we need. 😉
Regards, rob0